Masala Roots is a family-owned Indian kitchen in View Royal, serving bold, authentic, homestyle Indian food made fresh daily with no shortcuts, additives, or compromises—just tradition in every bite. From rich curries to sizzling street-style snacks, every dish is packed with flavor and made with love. Stop by for takeout and experience the taste of real Indian comfort food. Formerly located in Brentwood Bay, we’ve brought our beloved flavors to a new home.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.