Absolutely horrible service. Ordered the basic two piece special on a Tuesday and waited for 30 minutes and the food did not arrive. The staff in the back did not look like they were doing anything? I don’t understand how they do not have more food ready or ready to be made during a typical lunch time rush. A lot of other people also did not get their order. The man working at the front said they did not know how to issue anyone a refund because we ordered from the self serve kiosk, yet we are forced to order from the kiosk only.
RB
Ramalakshmi Balasubramanian
6 days ago
5.0
Food was good the staff was friendly
JH
Joan Harry
May 8, 2026
1.0
Had to wait over half an hour for an order to find out “they must have skipped over the order “
Asked for refund and they denied it because it was ordered on self serve kiosk
Not the only person they did this to, 2 other people waiting for orders that were skipped over
OC
Official Sahil chhattaR
May 8, 2026
5.0
Very good experience and food was fresh
VF
Valeria Fernanda
Apr 6, 2026
1.0
I’m never the type of person to complain about something little, people make mistakes I know. But today I went to this specific KFC and all I can say is how bad this location is. The staff is friendly but they really need to work on communication and productivity. I’m disappointed in the food, service and overall experience. Took about 15 minutes to get my food and another 5 for my drink since they forgot that. I really don’t like to criticize but I thought id be doing more good warning people not to waste their time rather than not. Not cool guys! PS, Don’t order the corn bowl, it’s unseasoned and cold just like the rest of the food.
This KFC is located at 3147 Douglas Road, Victoria, BC, V8Z 6E3, Canada.
What are the opening hours for this KFC?
Open Monday to Wednesday and Saturday from 10:00 to 18:00, Thursday and Friday from 10:00 to 21:00, and Sunday from 10:00 to 17:00.
What is the main contact phone number for this KFC?
You can reach this KFC at +1 778-432-4006.
Is this KFC location halal certified?
Yes, this KFC is categorized as a Halal Restaurant.
Where can I find more information or order online from this KFC?
Visit their website at http://kfc.ca for more information and ordering options.
Are there other fast food options near this KFC location?
Yes, nearby options include Manchu Wok (Chinese), A&W Canada and A&W (burger restaurants), New York Fries, Subway, TacoTime, Arby's, and Umi Sushi Express.
What shopping facilities are close to this KFC?
Nearby shopping destinations include Champs Sports, Mayfair Shopping Centre (which offers stores like Koodo Mobile, Claire's, Reitmans, and Mountain Warehouse), and Staples.
Are there any coffee shops or cafes near this KFC?
Yes, nearby coffee shops include Tim Hortons and Starbucks Canada, great for a drink before or after your meal at KFC.
Is there a bank near this KFC location if I need to withdraw cash?
Yes, CIBC bank branches are located nearby for your banking needs.
What is a recommended plan for a day around this KFC location?
You can start with shopping at Mayfair Shopping Centre, grab some coffee at Starbucks or Tim Hortons, have a meal at KFC or one of the nearby restaurants like Manchu Wok or TacoTime, and then finish with a visit to Purdys Chocolatier for some sweets.
Brand Certified Facts from KFC
This information is certified by KFC and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: