This is the worst supermarket. Really, the worst. They freeze the products to avoid them go bad, but when they put them ack on the shelf, they quality is disgusting. This supermarket is overpriced, very low quality, and they must do something to change.
Extortionist prices, except for some items on sale. Therefore, as a grocery store it is bad. 2 stars. I guess it could be worse but not much worse.
AA
Analmoys
Aug 20, 2026
1.0
I had an awful experience at Save-On-Foods. When I arrived, they were apparently testing the fire alarm, and it was extremely loud and annoying throughout my visit.
I also had a really difficult time finding canned pumpkin because it wasn’t in the canned fruit section. There were barely any employees around to ask for help, and when I finally saw an employee and approached her, she proceeded to walk in the opposite direction instead of helping me.
When I eventually found the canned pumpkin, it was almost $8, which is pretty ironic considering the store is called Save-On-Foods. I had found the same type of product for around $5 just last week.
Finally, at the checkout, the cashier was extremely slow and seemed preoccupied talking to another employee instead of focusing on serving customers.
Overall, this was a very frustrating experience. The lack of customer service, confusing product placement, high prices, and slow checkout made the visit much worse than it needed to be.
CH
Cindy Hyra
Aug 15, 2026
1.0
I just was at Saveonfoods UBC to buy lunch a rotisserie chicken from the deli .I asked the lady behind the counter For she had some that looked cooked properly.She replied over there are the chickens I could barely understand her She was very abrupt and mean looking I said excuse me where She pointed over there .As I turned around I saw they were in a heated shelf I looked at the chickens they were all burnt So I went back to the deli to ask for the one behind the counter She shrugged her shoulders and then another deli staff came by I explained they were burnt She said that is the way they are and walked away Not only where they extremely rude and ignorant towards me But insulting and talking amongst each other in there language I have shopped at Save On Foods for 40 years I know what a damn rotisserie chicken should look like I called to speak with the managers I showed them and asked would you eat this They shook there heads lNo So the one manager went over and got me the unburnt one The deli woman passed it to me abruptly with no comment and a mean look.I will never ever shop at Save On Foods again Disgusting food and staff I just had some unburnt chicken and it was dry and inedible What has happened the store was dirty lots of staff all talking around If they do not want to work then give the job to someone who does One footnote the staff looked disshoveled wearing unclean clothes
What are the regular opening hours of Save-On-Foods in Vancouver?
Save-On-Foods in Vancouver is open every day from 7:00 AM to 10:00 PM.
Is Save-On-Foods open on public holidays?
Save-On-Foods observes special holiday hours; for example, it is open from 7:00 AM to 10:00 PM on November 11, open shorter hours on December 24, closed on December 25, and with adjusted hours on December 26, 31, and January 1.
Where is Save-On-Foods located in Vancouver?
Save-On-Foods is located at 5945 Berton Avenue, Vancouver, BC, V6S0B3, Canada.
What are the contact details for Save-On-Foods?
You can contact Save-On-Foods by phone at +1 604-221-5999 or by email at customer_service@saveonfoods.com.
Does Save-On-Foods accept debit card payments?
Yes, Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods sell organic and prepared foods?
Yes, Save-On-Foods sells organic products as well as prepared food items.
What types of stores are near Save-On-Foods that I can visit?
Nearby you can find a variety of stores including Starbucks for coffee, BCLIQUOR UBC Wesbrook Village for beer and spirits, Rogers' Chocolates for sweets, and Multiple yoga studios like VNYSA Yoga Studio and The Hot Box Yoga for wellness.
Are there banking services available near Save-On-Foods?
Yes, several banking services are nearby, including RBC Royal Bank, TD Canada Trust Branch and ATM, and the TD Bank – Help & Advice Centre.
What dining options are available close to Save-On-Foods?
You can enjoy dining at nearby places such as Neptune Chinese Kitchen for Asian cuisine, Nicli Antica Pizzeria for Italian-style pizza, and Doughgirls Comfort Kitchen & Bakeshop for bakery treats and desserts.
Can I visit wellness and medical services near Save-On-Foods?
Yes, there are several wellness and medical services nearby, including Campus Chiropractic at UBC, Campus Dentists, Careville Medical Clinic & Pharmacy, and PhysioWorks Wesbrook Village for physical therapy.
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