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McDonald's

3.5
(2,365 reviews)

Business Details

891 Granville St., VANCOUVER, BC
V6Z 1K7, Canada
(604) 718-1062
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
891 Granville St., VANCOUVER, BC
V6Z 1K7, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 891 Granville St. in VANCOUVER, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

3.5
2,365 reviews
5 stars
750
4 stars
548
3 stars
511
2 stars
200
1 star
356
  • AP
    Anchal Preet
    2 days ago
    1.0
    Very disappointing experience. I ordered a Junior Chicken Meal with Habanero sauce and paid extra for the sauce. I clearly told the employee that I did not want mayo because it does not suit me, and I was told it was okay. After paying, I reminded them again to make sure it was Habanero sauce and not mayo. However, when I received my order, it had mayo instead of the Habanero sauce I paid extra for. I honestly don’t understand how this can happen when the request was made more than once. On top of that, the staff member I spoke with was extremely rude and was yelling at me because the store was busy. I understand that working in customer service can be stressful, as I also work in customer service, but being busy is not an excuse to speak disrespectfully to customers. I even had to ask the staff member to calm down and speak to me properly. Mistakes can happen, but the way the situation was handled was what made this experience especially disappointing. I paid for something I didn’t receive and was treated poorly when I tried to address it. Definitely not coming back. Very disappointing experience.
  • AS
    Amin Sameni
    Aug 8, 2026
    3.0
    Convenient downtown location on Granville Street, especially if you're looking for a quick and inexpensive meal. The food is what you'd expect from McDonald's, but service can be inconsistent and the restaurant can get quite busy, particularly during late hours. Not somewhere I'd go for the atmosphere, but it works when you just need something quick and familiar in the area.
  • CG
    Conan Grouch
    Jul 28, 2026
    5.0
    I often attend this restaurant on a Saturday or Sunday morning for breakfast. The one thing I will say about this location is the staff are incredible. I often order the same thing every time because the food here is exactly what I am looking for. The Mighty McMuffin is next level. I have a bit of a walk so I ask the staff to make me a fresh hashbrown. They always do it without question. So when I get home I have great tasting McMuffin and amazing hashbrowns. I have noticed that no matter how busy it is, the staff here are friendly and professional. While I do not like Granville Street, I will always attend this restaurant due to the great food and incredible staff. Great service. Please note I saw some of the reviews commenting about the smell. When I attended I did not have negative smell. The restaurant is clean behind the counter and the staff are amazing. They also have security present when ever I have attended. Completely safe and amazingly prepared food.
  • LT
    Luc Tomasi
    Jul 26, 2026
    1.0
    Without a doubt, this was the worst McDonald's experience I've ever had. I understand that restaurants can get busy, but there's no excuse for such poor service and such a disappointing meal. The first issue was the ridiculously long wait. We spent what felt like forever waiting for our order while customers who arrived after us were already eating. No one explained the delay, no one apologized, and the staff seemed completely disorganized. It honestly felt like our order had been forgotten. When our food finally arrived, things only got worse. The fries were cold, soggy, and tasted like they had been sitting around for ages. The burgers were barely warm, making the whole meal feel rushed and carelessly prepared. It definitely wasn't the fresh, hot food you'd expect from a fast-food restaurant. To make matters worse, they even gave us the wrong drink. It's a simple part of the order, yet somehow they still managed to get it wrong. After waiting so long already, having to go back to the counter to fix another mistake was incredibly frustrating. The dining area wasn't much better. Several tables were dirty, trays were left everywhere, and it looked like no one had cleaned the place for quite some time. Finding a clean table shouldn't be a challenge. The biggest disappointment was the restrooms. They weren't even working properly, which is completely unacceptable for a restaurant serving so many customers every day. Clean and functional bathrooms are the bare minimum, and this location failed even that. What made the whole experience even worse was the attitude of the staff. There was no apology for the delay, no acknowledgment of the mistakes, and absolutely no effort to make things right. It felt like customer satisfaction simply wasn't a priority. I've visited McDonald's restaurants in many different cities and countries, and this is by far the worst one I've ever been to. Between the endless wait, cold food, incorrect order, dirty dining area, broken restrooms, and poor customer service, this visit was a complete disaster from beginning to end. I would not recommend this McDonald's to anyone. The management seriously needs to improve the organization, cleanliness, food quality, and customer service. Until then, you're much better off eating somewhere else.
  • KK
    Kaius
    Jul 9, 2026
    1.0
    ncouver) on July 8, 2026, around 10:01 PM. I was standing at the cashier counter waiting to place my order for approximately five minutes, but no one noticed me or offered any help. Another customer arrived after me and attempted to order. I politely explained that I had already been waiting, and she agreed that I was there first. The cashier, Reveena, overheard this conversation and was clearly aware that I had been waiting before the other customer. We even made eye contact when I told the other customer that I was already lined up first. However, she still chose to serve the other customer first. After completing that order, she turned around and walked toward the kitchen without providing me with any service or explanation. I was left waiting for another 30 seconds to one minute before another friendly employee finally assisted me. The issue was not the short wait time itself; it was the lack of basic respect, communication, and fairness. Being ignored after clearly waiting my turn was extremely frustrating and made me feel disrespected as a customer. I hope McDonald’s management reviews this incident and uses it as an opportunity to improve customer service training. Every customer deserves to be treated fairly and with the same level of respect, regardless of their background. I was left feeling uncomfortable and wondering whether my treatment was influenced by my race or ethnicity. I sincerely hope that was not the case, but the way the situation was handled made me feel VERY overwhelmed and uncomfortable. I would appreciate a response from McDonald’s regarding this matter and would like to understand how this situation will be addressed. I hope this experience can be reviewed seriously and handled appropriately.

Frequently Asked Questions About McDonald's

What are the opening hours of McDonald's at 891 Granville St.?

McDonald's at 891 Granville St. is open 24 hours every day of the week.

Does McDonald's at Granville have a drive-through service?

No, this McDonald's location does not have a drive-through service; it is closed for drive-through every day.

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