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McDonald's

3.4
(3,149 reviews)

Business Details

3695 Lougheed Hwy, Vancouver, BC
V5M 2A6, Canada
(604) 718-1050
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
3695 Lougheed Hwy, Vancouver, BC
V5M 2A6, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 3695 Lougheed Hwy in Vancouver, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

3.4
3,149 reviews
5 stars
913
4 stars
750
3 stars
698
2 stars
226
1 star
562
  • DB
    Dee Bernier
    1 day ago
    2.0
    Worst McDonald's in vancouver all they do is chat it up amongst each other and they R rude not to mention the addicts use the washroom to use and not maintained.
  • BM
    Belcar Montano
    2 days ago
    1.0
    They call it 24hrs but won’t serve customers between 3am-5am..
  • AA
    ash
    6 days ago
    1.0
    I asked for a happy meal and she told me it was for kids only?? What if I was buying it for my kid ?? Thats ridiculous
  • RS
    Rebecca Salabit
    Sep 15, 2026
    1.0
    Lady taking order on drive thru just now september 15 around 5:15-5:30pm is not knowledgeable enought to be working there, unfriendly and not welcoming, she needs more training,
  • JD
    Julie Dd
    Sep 8, 2026
    1.0
    If I could give zero stars, I honestly would. I normally don’t take the time to write reviews, but after experiencing the same issues multiple times over the past three weeks, I feel it’s important to share my experience. This review is being written while I’m currently sitting in the drive-through, because unfortunately, the evening/night staff after 12 AM have consistently provided an extremely disappointing level of customer service. This has now happened approximately four times in the last three weeks. The staff have been rude, dismissive, and, in my experience, openly disrespectful when customers raise legitimate concerns. On one occasion, I politely asked for new fries because the fries I was given were completely cold. Instead of simply replacing them, I was told, “Don’t worry, we deal with customers like you a lot.” I was not being rude or unreasonable—I simply asked how cold fries could be considered acceptable to serve to a paying customer. The situation only became unpleasant after the staff member became confrontational with me. Unfortunately, this was not an isolated incident. It has happened multiple times, including twice in the same week. On another occasion, when I asked for fresh fries, it appeared that the original fries were simply reheated rather than replaced. The staff were also laughing and behaving as though my concern was a joke. I’ve also had issues with my food being prepared incorrectly. I was surprised to discover that the double cheeseburger I received contained only one patty along with the other toppings, despite paying for a double. Each time I visit, I’m typically spending around $25, only to end up disappointed with the food and, on some occasions, throwing it away because it isn’t enjoyable or properly prepared. Another issue is the extremely loud music coming from inside the restaurant after midnight. It was loud enough that I could hear it clearly from the drive-through/takeout window. Combined with the way customers are being spoken to, it creates a very unprofessional atmosphere. I understand that working a late-night shift can be challenging, and I’m not expecting perfection. However, basic customer service, respectful communication, and serving fresh, correctly prepared food should be the minimum standard. I strongly recommend that management look into what is happening during the overnight shifts. Based on my repeated experiences, I would not be surprised if the restaurant is losing customers and business because of the way people are being treated. This level of service does not reflect what I would expect from McDonald’s, and it certainly does not feel like the standard the company should be aiming for. I hope management takes this feedback seriously and addresses the situation with the overnight staff. I also do have names of the team members and also video and picture of the food that was unacceptable to be served thank you very much

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's at 3695 Lougheed Hwy, Vancouver?

McDonald's is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, delivery is available 24/7 at this location.

Brand Certified Facts from McDonald's

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Certified September 27, 2026Yext Knowledge Graph
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