This profile is uncertified and using publicly sourced data
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Business Details
About
Gourmet Grocery Store
Hero | Harvest is UBC’s newest grocery market and cafe.
The offerings at Hero | Harvest include cooked to order pizza, freshly squeezed juices, rotisserie chicken, hot and cold serve bars, grocery section, espresso drinks, cold brew and much more.
Join the Rewards Program and earn points on every purchase you can redeem for future purchases.
Accepted here: UBCcard Value Plan, Departmental Food Plan, UBC Guest Cards, debit, and credit.
Location
Hero + Harvest
6180 walter gage road at east mall unit 1001, ubc vancouver, BC
V6T 1Z1, Canada
Hours
Monday7:30 AM - 8:00 PM
Tuesday7:30 AM - 8:00 PM
Wednesday7:30 AM - 8:00 PM
Thursday7:30 AM - 8:00 PM
Friday7:30 AM - 8:00 PM
Saturday9:00 AM - 4:00 PM
Sunday9:00 AM - 4:00 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.