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Subway

3.7
(493 reviews)

Business Details

12842 96 Ave, Surrey, BC
V3V 6A8, Canada
(604) 583-9911
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Surrey Subway® Restaurant at 12842 96 Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
12842 96 Ave, Surrey, BC
V3V 6A8, Canada

Hours

Monday7:00 AM - 2:00 AM
Tuesday7:00 AM - 2:00 AM
Wednesday7:00 AM - 2:00 AM
Thursday7:00 AM - 3:00 AM
Friday7:00 AM - 3:00 AM
Saturday8:00 AM - 3:00 AM
Sunday9:00 AM - 2:00 AM

Menu

1 menu · 148 items

Explore offerings from Subway on 12842 96 Ave in Surrey, with popular chips, non-food items, snackwiches, and soups available at this location.

Subway 10105-0 Menu en-CA

148 items

Reviews

3.7
493 reviews
5 stars
275
4 stars
53
3 stars
21
2 stars
17
1 star
127
  • NG
    Neha Gill
    3 days ago
    1.0
    Very disappointed with the customer service. I asked for just one cup for water and was willing to pay for it, but I was still refused and told that it would make the inventory short. I was not asking for anything free—I was willing to pay for the cup. As someone who works as a Subway manager, I understand inventory procedures. Cups are counted as sleeves, so I was confused about how selling one cup to a paying customer would cause an inventory shortage. The way this was explained to me also felt unnecessarily rude and disrespectful. I hope the staff can be more polite and customer-focused in situations like this. It was a very disappointing experience over something as simple as a cup of water.
  • HK
    Harkirat Kaur
    6 days ago
    5.0
    Excellent customer service by Darveen.🌸she is the sweetest.
  • TT
    TableForOne
    Aug 2, 2026
    1.0
    While the food was good the customer service here definitely wasn’t , when asking for items to put inside my sandwich the employee literally acted like it was to much work not friendly at all and than started gossiping with another employee in a different language , basic training on customer service should be re taken, as well when I asked for just a little bit to sauce she goes and dumps way more than I wanted and when I mentioned it she jjst didn’t say anything so I won’t be going back here anymore and that sucks especially since I’ve been going here since they very first opened
  • SM
    Sukhman Maan
    Jul 28, 2026
    5.0
    The customer service at this location was great, and the staff were friendly. I will definitely come here again.”
  • RS
    Ravinder Singh
    Jul 14, 2026
    1.0
    I came to this Subway location to pick up a DoorDash order. Since the order wasn’t ready yet, I politely asked if I could use the washroom. One of the employees responded in a very rude manner, saying that only customers could use the washroom and that I couldn’t. When the order was finally ready, it was handed to me in the same rude and disrespectful way. As a DoorDash driver, I always try to be polite and respectful to restaurant staff, so this experience was very disappointing. I would recommend avoiding this Subway location. I also kindly request that the manager provide better customer service training to the staff and teach them how to speak respectfully to both customers and delivery drivers.

Frequently Asked Questions About Subway

Where is the Subway restaurant located?

The Subway restaurant is located at 12842 96 Ave, Unit 2, Surrey, BC, in Cedar Hills Plaza, postal code V3V 6A8, Canada.

What are the operating hours of this Subway restaurant?

The restaurant is open Monday to Friday from 7:00 AM to 1:00 AM, Saturday from 8:00 AM to 1:00 AM, and Sunday from 9:00 AM to 1:00 AM.

Brand Certified Facts from Subway

This information is certified by Subway and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 16, 2026Yext Knowledge Graph
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