Save-On-Foods

Reviews

• KO

  khalida omar

  1 day ago
  5.0
  Vidya is very kind and friendly, She is very hardworking, She is a very helpful person
• AG

  Arrayah Gee

  2 days ago
  5.0
  Friendly Staff 😊
• TG

  Teresa Godbout

  5 days ago
  5.0
  Love the store
• MN

  Macron Nailia

  Sep 4, 2026
  1.0
  So... One one side there is Walmart. A US company that seems to be doing a decent job at keeping costs down for Canadians. Especially during tough times. On the other side? Save-On keeps jacking up prices, and today I buy a baguette that is significantly shorter than it used to be. Same price though. No more will I buy anything from Save-On.
• AV

  Annie Verma

  Aug 7, 2026
  1.0
  I would like to provide feedback about an interaction I had at the checkout. While I was waiting to pay for my groceries, another cashier approached me and asked, “Whatever is in your stroller, is it paid?” The items she was referring to were in a bag from another store. When I explained that they were from another store, the interaction became uncomfortable, also she started discussing me with the other customers she was helping at the counter, you know like murmuring and giggling, that’s highly rude and unprofessional. I completely understand that cashiers and customer service staff need to be vigilant about shoplifting, and I respect that. I actually worked as a cashier myself years ago, so I understand the responsibility that comes with the position and why staff may need to ask customers questions. My concern is specifically how the question was asked. “Is it paid?” can come across as though the customer is being accused of having unpaid merchandise. A more professional and neutral approach would have been, “Are those items from another store?” That would accomplish the same purpose without making the customer feel suspected or embarrassed. I also believe customer-service training should emphasize not only what employees are required to ask, but how they communicate with customers. Staff may have legitimate reasons to check something, but the wording and tone should be respectful and should not unnecessarily hurt, embarrass, or make a customer feel accused. You never know what someone may already be going through or how an interaction may affect them. I would encourage management to consider having staff refresh their customer-service training, particularly around communication, tone, and handling situations involving suspected shoplifting. If an employee is unable to consistently communicate with customers respectfully despite appropriate training and guidance, management may also want to reconsider whether that person is the right fit for a customer-facing position. There are many genuinely kind, respectful, and capable people looking for work who would value the opportunity to provide good customer service. I am not objecting to being asked a question. I am asking that customers be approached in a way that preserves their dignity. Being vigilant about shoplifting and treating customers respectfully should be able to happen at the same time. I hope management takes this feedback in the constructive spirit in which it is intended. Lastly, save on foods was my favourite store to shop at, but this time the way lady pointed me out, really made me dislike the store. I would certainly reconsider buying!!!