I usually don’t post any bad reviews about anything, but unfortunately had a pretty bad experience with Manager named Priya. She has zero costumer handling skills. Asked for a mango refresher with extra syrup, was refused by saying that it is not possible. She doesn’t know how to take orders properly, and also the kind of attitude she had is totally unacceptable. Asking directly to talk to General Manager, as if she doesn’t care. Please pay attention on this, being a manager myself, I know this is not what we are supposed to do. For someone who doesn’t know about the drink I have attached a picture. Whoever is the General Manager here, please pay attention with Priya (her name mentioned by another manager on floor) specifically.
How can someone like her be a manager. And not even exactly extra, that I asked for. The drink that she had made was light as water. Management can even check the cameras.
JJ
JJ
May 3, 2026
1.0
Absolute worst service I have ever experienced in my life. We placed 2 orders. My order consisted of a chicken burger & fries. It took them 15 minutes to make this order. My partner ordered 3 meals (for herself, her daughter & her daughters friend). This order took almost 25 minutes. On top of this they cleared our orders from the screen then had to ask us what our order numbers were then began scrambling around trying to figure out my order. There was a guy here to pick up his online order & they basically started his order the moment he walked in the door. My chicken burger was basically thrown into the box. I had to assemble the burger myself. My drink cup was only filled slightly over half way. My partner ordered a sweet chilli wrap & got a ranch wrap but at this point we were so pissed off with the gong show taking place in this location that she just ate it and didn't complain. While standing there waiting for my order a gentleman came in saying that he didn't get his full order when he went through the drive-thru. The people here are completely clueless. I would highly recommend going to a different location.
AG
Allan Green
Apr 18, 2026
1.0
Wrong orders, no straws, no hair nets, no gloves, honestly took their time making our food ordered at 10: 25, it is 11:30 and finally got our order and yet it's still cold and wrong sandwich
KB
KooKoo bananas
Apr 17, 2026
1.0
Worst McDonald’s I’ve ever been too! Such a rude employees who every was working window on April 16th at 11 at night shouldn’t be working window anywhere at a job! I’ve been to so many McDonald’s and this is the worst by far! Don’t go here drive 5 min to the other one!
MM
M
Apr 9, 2026
1.0
I am a delivery driver with SkipTheDishes, and I had a frustrating experience at this McDonald’s. On the 9th at 1:58 AM, I parked my car and went to the walk-up window to pick up an order for a customer. I chose this option because there were already two cars in the drive-thru, and I didn’t want to waste time waiting when I only needed to collect the order and leave quickly.
However, the employee informed me that I was required to go through the drive-thru instead. I found this policy confusing and inefficient, especially for delivery drivers who are simply picking up orders. It caused unnecessary delays and made the process more difficult than it needed to be.
I hope management reviews this policy and considers a more flexible and efficient system for delivery drivers.
What are the general opening hours of McDonald's at 12788 King George Boulevard?
McDonald's at 12788 King George Boulevard is open 24 hours every day of the week.
When is the drive-through at this McDonald's location available?
The drive-through is open 24 hours from Monday to Sunday at this McDonald's.
Where is this McDonald's branch located?
This McDonald's is located at 12788 King George Boulevard, Surrey, BC, V3V 3K5, Canada.
What types of food and services can I expect at this McDonald's?
You can enjoy classic menu items like the Big Mac and Quarter Pounder, along with options like coffee, ice cream, salads, breakfast items, and sandwiches.
How can I contact this McDonald's?
You can reach this McDonald's by phone at +1 236-474-2919.
Is there a mobile app available for ordering McDonald's food?
Yes, you can download the My McD’s App to order and access promotions.
What nearby fast food options are available close to McDonald's at 12788 King George Boulevard?
Nearby, you can also find A&W Canada, another popular fast food and burger restaurant to consider.
Are there automotive services near this McDonald's?
Yes, there are multiple automotive services nearby including A & Z Motorcars LTD., Budget Pro car service and customs, and Arcadia Transmission & Auto Repairs, useful if you need vehicle maintenance or sales.
Can I find nearby convenience stores or gas stations around this McDonald's?
Yes, Chevron and Esso Canada gas stations, which also have convenience stores, are located nearby for your fuel or quick shopping needs.
What other amenities like banking facilities are available near this McDonald's?
You can find ATMs nearby such as RBC Royal Bank ATM and TD Canada Trust ATM for your banking convenience.
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