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McDonald's

3.2
(2,778 reviews)

Business Details

12930 96th Avenue, Surrey, BC
V3V 6A8, Canada
(604) 587-3390
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
12930 96th Avenue, Surrey, BC
V3V 6A8, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 12930 96th Avenue in Surrey, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

3.2
2,778 reviews
5 stars
851
4 stars
497
3 stars
444
2 stars
251
1 star
735
  • HM
    Harman Mondair
    4 days ago
    1.0
    Ordered 3 grilled cheese and this is what i got, not grilled at all the bun isnt even placed properly and it is cold. Feels like they just threw them in the microwave and put it in a bag. Also, they usually dont pick up calls.
  • RG
    Ranbir Grewal
    6 days ago
    1.0
    I am adding pictures of a drink with extra Boba and it costing 1.25 more manager came and said I putt 3 scoops do this look like 3 Scoops and had too much attitude said a bad word in Punjab I was with my family
  • LS
    luthra studio
    Aug 11, 2026
    1.0
    We ordered on uber eats delivery but our mcflurry was not well blended and there was too much salted caramel syrup in the frappe. Didn’t like the service at all.
  • RS
    Rajdeep Singh
    Aug 1, 2026
    1.0
    This is my third disappointing visit to this McDonald’s. I ordered an iced coffee with both sugar and Splenda and clearly repeated my request three times, but they still served it without either. When I told the staff, instead of remaking the drink, they handed me a cup containing liquid sugar (or syrup) and expected me to add it myself. That is not the service I expect when I pay for my order. Customers shouldn’t have to correct staff mistakes themselves. McDonald’s needs to improve order accuracy and customer service.
  • JK
    jasleen kaur
    Jul 25, 2026
    1.0
    I rarely leave negative reviews, but after my experience today, I feel it’s necessary. This is the second time I’ve been treated rudely at this location. Today, I asked if my ice cream cone could be put into something because I was carrying several items. When I made a lighthearted comment that putting it in a cup “destroyed” the cone, the employee responded in a dismissive and rude tone instead of simply explaining the options. When I told her she didn’t need to be rude, she continued with the same attitude and then slammed the cup on the counter before walking away. I called to speak with the customer service manager, hoping my concerns would be taken seriously. Unfortunately, that conversation was just as disappointing. Rather than listening to my experience, the focus quickly shifted to offering me a free meal, which I repeatedly said I did not want. I wanted my concern about the employee’s behaviour to be acknowledged and addressed, not compensated with free food. Everyone can have a stressful day, but customers deserve to be treated with basic respect. I hope management takes customer service and staff training more seriously so other customers don’t have a similar experience.

Brand Certified Facts from McDonald's

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Certified August 16, 2026Yext Knowledge Graph
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