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Dairy Queen Grill & Chill

3.1
(950 reviews)

Business Details

9436 King George Hwy, Surrey, BC
V3V 5W3, Canada
(604) 581-5311
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
9436 King George Hwy, Surrey, BC
V3V 5W3, Canada

Hours

Monday10:30 AM - 12:00 AM
Tuesday10:30 AM - 12:00 AM
Wednesday10:00 AM - 12:00 AM
Thursday10:30 AM - 12:00 AM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday10:30 AM - 12:00 AM

Menu

1 menu · 117 items

Explore offerings from Dairy Queen Grill & Chill on 9436 King George Hwy in Surrey, with popular blizzard® treats, everyday value under $4, burgers & sandwiches, and combos available at this location.

Menu

117 items

Reviews

3.1
950 reviews
5 stars
269
4 stars
170
3 stars
154
2 stars
75
1 star
282
  • JM
    John Motyer
    1 day ago
    3.0
    Over $50 dollars for an icecream cake! And that's the least expensive !
  • KV
    Kendra Vigneau
    Jun 25, 2026
    1.0
    Where do I start. I’m not the type to leave a review unless I’ve had a pretty bad experience, and this experience justifies a review. The lady in the drive thru was very rude, even after reading our order back and us confirming it was correct, our order was still wrong. We were over charged, given the wrong item and the food was cold … I’m pretty sure the ridiculously small portion of cold fries were a couple hours old given how stale they were. I used a coupon for a lemonade cooler, and we given some flavourless carbonate thing and I lost the coupon. This is the third time we’ve dealt with rude customer service here and we’re done with this place.
  • PS
    Prabhdeep Singh (shayari_by_prabh)
    Jun 20, 2026
    1.0
    3rd class service. Long queues. Never enough staff. Had to wait for 20 mins for just a cone of ice cream. N nobody cares to give a damn
  • KK
    KiranN239
    Jun 14, 2026
    1.0
    We asked for a refund as the slushy was melted and the ice tasted off. I have had it before at other locations with no problems and the employees tried to tell us that is the way its supposed to taste and the melting is normal. No it isnt and food/ice should not taste off. They refused to give us a refund….. what kind of “service” is this? Disappointed in this location at we frequent dairy queen.
  • CT
    Carlo Teodoro
    May 12, 2026
    1.0
    I have been a loyal fan and frequent customer of Dairy Queen for the longest time, specifically when it comes to their ice cream logs. They have consistently been my go-to for years, which is why my experience tonight was so bizarre and frankly, insulting. At $37, I expect a standard of quality that was nowhere to be found. The issues began at the drive-thru speaker where I politely asked the female worker if they still had ice cream logs available, only to be met with an incredibly unenthusiastic and unpleasant "yes," as if my inquiry was a massive inconvenience. I also attempted to claim a cheeseburger from my allotted points, which was met with a similarly unpleasant response. When we received the ice cream log, the photo I took shows it looking completely "anorexic" compared to the official website photo of what it is supposed to look like. My partner, who worked at Dairy Queen years ago, immediately noted it was missing the signature icing designs and sprinkles that are standard for this product. It appeared like the ice cream wasn't selling so they scraped off the design. Also the ice cream tasted like it had freezer burn. When we questioned the staff, we were told they "don't add the design," and the log appeared to have only half the amount of vanilla ice cream compared to my previous purchases. Furthermore, the cheeseburger was equally disappointing; I recall these being flame-grilled, but this one tasted as though it had simply been microwaved. I understand it was within two hours of closing, but that is no excuse for such a lack of professionalism and blatant disrespect toward customers. This experience was utterly pathetic, and this location desperately needs to retrain its staff on both product assembly and basic customer service etiquette.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats can I find at Dairy Queen Grill & Chill in Surrey?

You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, chicken strip baskets, and ice cream cakes at Dairy Queen Grill & Chill.

What are the operating hours of Dairy Queen Grill & Chill at 9436 King George Hwy?

The restaurant is open every day, typically from 10:30 AM to midnight, except Wednesday when it opens at 10:00 AM and closes at midnight.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
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