This profile is uncertified and using publicly sourced data
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Business Details
About
CafeCoffee ShopCorporate OfficeIce Cream Shop
Fresh Cup Roastery Café® is an independent craft coffee roasting business in operation for 25 years with locations in Saanichton on Vancouver Island, and YYJ Airport. We uses farmer-direct, single-origin, organic beans. In-house roasting is done using our patented Roastaire® technology, enabling us to produce community-friendly, environmentally sustainable coffee roasting, while ensuring consistent quality with the freshest, tastiest beans and cupped coffee possible. We’ve recently won our second Silver medal for our single-origin Peru Organic, Swiss Water Decaf at the North American Golden Bean competition. The company’s Saanichton café location has been voted ‘Best Cup of Coffee On The Saanich Peninsula’ for the past 18 years. Soft Serve
Location
Hours
Monday8:00 AM - 4:30 PM
Tuesday8:00 AM - 4:30 PM
Wednesday8:00 AM - 4:30 PM
Thursday8:00 AM - 4:30 PM
Friday8:00 AM - 4:30 PM
Saturday8:00 AM - 4:30 PM
Sunday8:30 AM - 4:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.