PB
Pearl Balkanski
Jun 13, 2026
Manpreet K. and Chris you are golden!! We went to McD Ironwoods yesterday June 12/26 at 7pm, to specifically buy McChiken, it was my kid's wish for a special moment. We ordered for all family, and when we got to the pult, they told us they don't have it now, and offered if we could wait 10min to change the oil, and we agreed. We ended up waiting well over 20min, and when food was ready they offered refund for the McChiken only. My mistake was that I thought they were saying they still don't have the McChiken, and I asked for full refund. They were so nice, and polite, and appologized multiple times, and took full responsibility for making us wait so long. We got the refund, and they gave is the rest of the food for free. Still thinking we are without the McChiken, we went to another McD to buy just that burger. When we got home, we found out the first McChiken was in the bag, so we got 2 in total, and realized our mistake. We went back to Ironwoods, and wanted to give them back the refund from before, because it wasn't fair keeping it. However, Manpreet K. and Chris were so lovely and nice, they told us it's fine, they were thankfull for our trip back, we even offered to give back the refund as their tips, but they didn't want to take it, saying the refund is processed and it's fine that we keep it. Again, they kept appologizing for keeping us waiting so long, were so lovely and kind, and the most pleasent people to deal with. McDonalds if you read this review, both of them deserve a raise and promotion, most hard working and honest people, and they should be recognized. I'm attaching receipts for all orders.
Manpreet K. and Chris thank you so much for making our special night even more special by showing us that kindness and honesty still exist in this world!