super salty chicken, weird tasted seven up. poor communication of the staff, ignore or not understanding my ask of take away, 昨asked again, she put the chicken into a box on a tray, no paper bag. super ridiculous. ask for SPC discount instore which said clearly in the app, she said only online with discount. I asked again and show her the app again, she said she will try. Will never visit again.
EY
Ethan Ying
May 13, 2026
4.0
The popcorn chicken tastes good. The service is good and the atmosphere is not bad.👍
FR
Frank Yu REMAX Crest Realty
May 12, 2026
1.0
7up drink tasted weird. Ordered 2 piece chicken special, fries were dead and gave me so little. Super salty chicken. I won't ever go back.
LL
Luca
May 7, 2026
1.0
I got chicken yesterday from here. It had a hair in it. I understand that these things happen sometimes. I went there and talked to them and they gave me another one. The problem i faced was talking to the person at the front counter. I was not able to communicate with her at all. She dont even know how to speak english properly. I can understand that people might have issues with language but why are they in the front dealing the customers then. I dont know the name of the staff but she was wearing a cap that said digital captain. I think being in digital platform is better for her now. Until she is properly able to communicate with customers.
JP
Joyce Poon
Apr 24, 2026
2.0
Stopped at this store at Richmond centre food court. Ordered 1 big crunch combo and 1 double slider that comes with 2 drinks. I told the young cashier I only want one drink as taking public transit today. When I picked up my food I asked for a bag for the fries. The young girl responded they charge for a bag which is $0.25 which is reasonable but I declined her offer because I only took one drink instead of 2 she should be smart enough to give me a free bag. Very obvious she has no customer service experience. KFC used to be onr of my favorite fast food but probably not come again to this location
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