Mucho Burrito Fresh Mexican Grill

Reviews

• JG

  Janvi Gupta

  6 days ago
  1.0
  Poorest customer service, really bad portioning of everything. Either the owner of this place is messed up or they need to do serious work on their staff. What’s up with the attitude, man? Every time I go there it’s different staff but the same behaviour. I myself have worked at a burrito place for a couple of years, so it’s not that hard, man. The old guy’s behaviour—I tried to put up with it many times thinking he’s elderly, it’s okay, maybe he’s making ends meet. Other two young guys, all of them, bruh what’s wrong with you? Only the tall guy is calm. Just a couple pieces of lettuce they are adding, no portioning of meat. Do they even know what the standard amount of each meat or other toppings go in different sizes? Because apparently that does not appear to be the case. Then they are complaining they can’t roll it or close it, like are you serious? I had a veggie burrito—only a couple slices of peppers and the rest was onions, okay. Then if you ask for both beans, most of the time they would say they don’t have black beans. Proceeding to other toppings, lettuce is just 2–3 pieces. If I order chicken, it’s chewy most of the time, burnt. I never went back to return it or complain about it, but like come on man, you need to pick up your slack, like seriously.
• SS

  Sandy

  Apr 10, 2026
  5.0
  Second time here both times friendly fast service by Simar!
• AM

  Amn Mann

  Mar 1, 2026
  1.0
  I had a very disappointing experience with the staff. I placed an online order for myself specifically to avoid waiting in the restaurant. The app indicated my order was ready, so I arrived 5–8 minutes later to give them enough time to prepare it. However, the staff member was serving other customers and asked me to wait. I ended up waiting 15–20 minutes, and when he finally started packing my order, it only took about a minute. The service felt unprofessional—slow and unpleasant. The staff should know how to prioritize orders, especially for customers whose food is ready and could get cold. I understand they need to serve in-person customers, but online orders should be handled promptly. If staff cannot manage priorities effectively, it would be better not to accept online orders from apps or other platforms.
• HS

  hani s

  Feb 27, 2026
  1.0
  I just ordered a burrito via Uber Eats. I selected Mexican rice, but I received lime rice instead I believe. I also couldn’t taste any chicken in the burrito. I’m really disappointed with this order, especially considering the price. It takes 30 minutes to deliver.
• NM

  Nithin Mathews

  Feb 22, 2026
  1.0
  Too bad and takes a lot of time one of the worst restaurent

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