I’ve been a regular customer at this location for about a month, sometimes coming twice a day because I work right across the street. I often come during my break to eat and stop by again after work for groceries.
Today, I grabbed a slice of pizza and a pastry and sat in the common seating area inside the store, as I’ve done before. While I was eating, two security guards approached me and spoke to me very rudely, treating me as if I were stealing. I explained that I always pay before leaving the store and immediately got up and paid.
I understand that I should pay before consuming anything, and I have no problem following that rule. However, I wish they had waited before assuming the worst. Had they given me the chance to finish eating, they would have seen that I was going to pay, just as I always have. I was still sitting inside the store and had made no attempt to leave.
A simple, polite reminder to pay before eating next time would have been more than enough. There was no need to immediately treat me as if I intended to steal.
As a regular customer, this experience was extremely disappointing and made me feel unfairly judged. Customer service and respect matter, even when correcting a customer.
LQ
Latin QTea
Jul 25, 2026
5.0
Huge store with an excellent variety of products.
HG
Hale Nur Gunay
Jul 23, 2026
2.0
Way too overpriced and not always the best produce. Staff is generally good though
ML
Margaret Lillycrop
Jul 21, 2026
5.0
This location is my go to! The staff are always helpful and friendly.
GW
Gabriel Wong
Jul 16, 2026
5.0
Can usually find some bargains on meat if you’re willing to look and buy the stuff nearly at the best before date. We’ll stocked grocery store for the neighborhood
What are the opening hours of Save-On-Foods in Port Coquitlam?
Save-On-Foods is open every day from 7:00 AM to 10:00 PM.
Is Save-On-Foods open on holidays?
Save-On-Foods has special holiday hours: open 7:00 AM to 10:00 PM on Nov 11; 7:00 AM to 6:00 PM on Dec 24 and Dec 31; closed on Dec 25; open 8:00 AM to 6:00 PM on Dec 26 and Jan 1.
Where is Save-On-Foods located?
Save-On-Foods is located at 1430 Prairie Avenue, Port Coquitlam, BC, V3B5M8, Canada.
Can customers contact Save-On-Foods by email?
Yes, customers can reach Save-On-Foods via email at customer_service@saveonfoods.com.
Does Save-On-Foods accept debit card payments?
Yes, Save-On-Foods accepts debit card payments and does not require cash only.
Does Save-On-Foods sell organic and prepared food products?
Yes, Save-On-Foods sells organic products as well as prepared food items.
What categories of stores and services does Save-On-Foods in Port Coquitlam fall under?
Save-On-Foods is categorized as a grocery store, pharmacy, and convenience store retailer under the Overwaitea Food Group.
What nearby places can I visit around Save-On-Foods in Port Coquitlam?
Nearby places include Brady's Hair Care tanning and spa, Save-On-Foods Pharmacy, H&P Noodle House, Stiffy's Boardshop, and Prairie Mall Coin Laundry, offering opportunities for beauty services, dining, shopping, and errands before or after your grocery visit.
Is there a pharmacy near Save-On-Foods in Port Coquitlam?
Yes, Save-On-Foods Pharmacy is located nearby, providing convenient access to prescription and retail pharmacy services.
What dining options are close to Save-On-Foods in Port Coquitlam?
Nearby dining options include H&P Noodle House, a Vietnamese restaurant, and PKs cafe, offering various meal choices near Save-On-Foods.
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