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Dairy Queen Grill & Chill

3.7
(623 reviews)

Business Details

1449 Main St, Penticton, BC
V2A 5G4, Canada
(250) 492-5823
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
1449 Main St, Penticton, BC
V2A 5G4, Canada

Hours

Monday10:30 AM - 10:00 PM
Tuesday10:30 AM - 10:00 PM
Wednesday10:30 AM - 10:00 PM
Thursday10:30 AM - 10:00 PM
Friday10:30 AM - 10:00 PM
Saturday10:30 AM - 10:00 PM
Sunday10:30 AM - 10:00 PM

Menu

1 menu · 119 items

Explore offerings from Dairy Queen Grill & Chill on 1449 Main St in Penticton, with popular blizzard® treats, everyday value under $4, burgers & sandwiches, and combos available at this location.

Menu

119 items

Reviews

3.7
623 reviews
5 stars
237
4 stars
176
3 stars
87
2 stars
44
1 star
79
  • DE
    Denise Eckert
    2 days ago
    1.0
    We just moved to Penticton 4 days prior to our DQ visit. Craving a sweet treat to replenish our energy levels after a long drive and unpacking, we stopped in for a Blizzard and a caramel sundae. I ordered a small Skor Blizzard for myself and the sundae for my husband. On our way back to our vehicle I noticed the Blizzard tasted like cookies, not Skor. I went back inside and spoke to the same guy that I had ordered from to tell him this didn’t seem to be Skor. He told me I ordered smores, not Skor. He then proceeded to disagree with me that I was wrong and had ordered the wrong thing. I have NEVER ordered a smores Blizzard, ever. No apology or offer to replace it at all. I kept standing there and I told him, I know what I ordered and it was not smores. If he had been unsure of my order, why would he not have asked for clarification at that time? Finally he relented and made me a new one, begrudgingly and without much Skor. It was slammed down on the counter without any apology or acknowledgement that maybe HE misheard me. I thanked him just the same and left. That will be my last visit to the Penticton Dairy Queen.
  • SR
    Samantha Roberts
    4 days ago
    1.0
    Burger was very hard to eat as the bun was so chewy I thought I was having candy instead of a meal!
  • BS
    Bobby Shauer
    Aug 3, 2026
    5.0
    Fast friendly service.
  • DD
    Dal
    Jul 19, 2026
    3.0
    Seemed fairly clean and the food was edible and okay in general, but the overall experience was disappointing. The burger I had previously was rubbery. Items often seem poorly assembled — for example, a cone was a hot mess. The Fruity Pebbles in the milkshake had a stale texture, which was disappointing. On multiple visits, I have stood at the counter for close to 10 minutes while staff were restocking items or moving around without anyone acknowledging or assisting me. I also placed a pickup order to avoid waiting, but the interaction with management was frustrating. Communication was unclear and came across as unnecessarily aggressive rather than helpful. I hope the location improves its consistency with food quality, customer service, and communication. I do not plan to return if I can avoid it.
  • JK
    John Kim
    Jul 11, 2026
    1.0
    Another bad experience at the DQ in Penticton. I have been going to this place for 18 years, and the quality of service and what you get is absolutely poor. After paying almost $9 for a small cotton candy blizzard, which we happily paid the extra for the topping and syrup, what we got was still very clearly vanilla ice cream with some cotton candy bits and missing the extra syrup, After noticing this we went back to the DQ location and by nicely explaining to her that this blizzard is not up to standard after asking for extra topping and syrup the lady at window told use they did put extra topping and syrup in the blizzard to which I explained to her that the Summerland and Kelowna locations do not have this issue with the topping as they do provide alot more cotton candy blizzard bits and syrup. The staff, instead of offering to remake the blizzard, only offered us a refund and did not apologize for the clear cost-cutting and cheapening out of the blizzard, which is still continuing and has been an issue for the past couple of years, as you can read from the other reviews. The lady at the window proceeded to tell us that next time you should "order extra extra" and that this normal for how we make the blizzards with just extra cotton candy bits as a long time customer of DQ Penticton this is not how blizzards are made there is barely any toppings after paying for the extra syrup and candy bits this was same even if we didnt order extra candy bits which also suffer from the costing cutting and looking nothing like what DQ is advertsing or what they used to make in the past. Save your money because this is not the first time we have experinced this costing cutting with there bilzards we decided it would be fair in giving them three tries before this review was posted and since then nothing has changed even with the past reviews criticizing the costing cutting issues management clearly does not care and I expect with this review there will be another generic response from DQ corporate who will do nothing to force the management to stop cutting corners with there toppings and blaming customers for being the problem with demanding good quailty which they delivered in the past and who have supported this buisness for many years. Let this review serve as a warning to customers not to shop here for a blizzard. Go to Summerland, and you will be pleased with the quality you will receive there.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Penticton?

Dairy Queen Grill & Chill in Penticton is open every day from 10:30 AM to 10:00 PM.

What is the address and contact number of Dairy Queen Grill & Chill in Penticton?

The address is 1449 Main St, Penticton, BC, V2A 5G4, Canada. The main phone number is +1 250-492-5823.

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