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Dairy Queen Grill & Chill

3.4
(663 reviews)

Business Details

154 East Island Highway, Parksville, BC
V9P 2H1, Canada
(250) 248-3433
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
154 East Island Highway, Parksville, BC
V9P 2H1, Canada

Hours

Monday10:00 AM - 10:00 PM
Tuesday10:00 AM - 10:00 PM
Wednesday10:00 AM - 10:00 PM
Thursday10:00 AM - 10:00 PM
Friday10:00 AM - 10:00 PM
Saturday10:00 AM - 10:00 PM
Sunday10:00 AM - 10:00 PM

Menu

2 menus · 218 items

Explore offerings from Dairy Queen Grill & Chill on 154 East Island Highway in Parksville, with popular featured, $6 & $7 meal deal, blizzard® treats, and classic treats available at this location.

Dairy Queen

106 items

Menu

112 items

Reviews

3.4
663 reviews
5 stars
207
4 stars
167
3 stars
127
2 stars
39
1 star
123
  • BB
    Brady
    Oct 1, 2026
    4.0
    Usually very good. I have had issues with their coupons which is the incentive to go in. Buy 1 get the next for a better price . Make sure the purchase for the more expensive has.The second price , the cheap , because if you buy two smaller ones after that's the one the coupon is for. They should know better.That's not how you do it.
  • JC
    J C
    Sep 25, 2026
    1.0
    My partner and I have been customers for many years. We have always ordered the same thing: A single bacon cheeseburger meal with fries and a drink. We have always had excellent service. Until today. After purchasing our regular meal, and being handed a cup for my drink we waited, only for the server to hand me a single mushroom burger on a napkin. She explained "Your fries will be a few minutes" After I noted that this was the wrong burger, she insisted (despite not being the person who took my order) "That is what you ordered." I didnt want to make a scene and it had been a long day so I said forget it, its fine. Ill just eat my fries. She then tells me I did not order fries, that I ordered a single mushroom burger with no fries or a drink... I ask, if I did not order a meal, why am I currently holding a drink? Another employee kindly offered to remake the order but the one I was speaking to shut that down quickly saying "He ordered this, thats what he is eating." Before storming off. Needless to say, we will never return. It is a shame because the man who manages the place has always been so wonderful, but today was a terrible capper to a very difficult day. Sadly, the burger ended up in the bin.
  • CS
    Clayton Shold
    Sep 22, 2026
    4.0
    Stopped in for some cones and a sunday. Service was ok, very clean, easy access and parking. Cones get smaller every year it seems.
  • NS
    Naveen Sindhu
    Sep 4, 2026
    5.0
    Great experience at DQ! 😊 Everything was good — delicious food, friendly service, and a nice atmosphere. Keep up the great work! 🍦❤️
  • ZZ
    Zephalie
    Aug 25, 2026
    1.0
    UNKNOWLEDGEABLE STAFF AND POOR FOOD HANDLING. First, I was told the advertised $10 meal deal was over, even though it was still being featured in the Dairy Queen app. After we'd already placed and paid for our order, the cashier actually came over to confirm that she'd checked the app, the deal was indeed still showing as available, and she was going to let the manager know. I appreciated her checking, but by that point we'd already ordered based on being told the deal wasn't available. I ordered my cheeseburger with no ketchup. It came with ketchup, so I brought it back and they remade it. The replacement then came with no cheese. When I pointed that out, they took the burger I had already handled back into the kitchen and attempted to simply add cheese to it, which raised some pretty serious food-handling concerns for me. The fries were unsalted and tasted strongly of old fryer oil. To top it off, I was charged an extra $0.30 for additional mustard. Obviously 30 cents isn't the issue in itself, but charging extra for a little more mustard while getting the burger wrong twice is pretty ridiculous. The cashier who checked the app was helpful, but overall this was an extremely disappointing visit: an advertised promotion I was incorrectly told had ended, two incorrectly made burgers, questionable handling of returned food, poor-quality fries, and an extra charge for mustard.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of menu items does Dairy Queen Grill & Chill in Parksville offer?

They offer soft-serve ice cream, signature shakes, classic burgers, fries, and Blizzard® Treats.

What are the opening hours of Dairy Queen Grill & Chill in Parksville?

The restaurant is open daily from 10:00 AM to 9:00 PM.

Brand Certified Facts from Dairy Queen Grill & Chill

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Certified October 11, 2026Yext Knowledge Graph
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