This profile is uncertified and using publicly sourced data
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Business Details
About
Restaurant
Scratch Kitchen opened its doors in Deep Cove, North Vancouver in 2018. Driven by a passion to bring guests a “made from Scratch” experience with fresh ingredients, local brews and BC wines. In 2024, Scratch Kitchen expanded to Central Lonsdale to bring the same delicious food and experience to more of the North Shore. Enjoy a signature Scratch Lager, and take in the best of the North Shore.
Location
Hours
Monday4:00 PM - 8:30 PM
Tuesday4:00 PM - 8:30 PM
Wednesday4:00 PM - 8:30 PM
Thursday4:00 PM - 9:00 PM
Friday4:00 PM - 9:00 PM
Saturday4:00 PM - 9:00 PM
Sunday4:00 PM - 8:30 PM
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.