Chatime is one of the largest and fastest growing bubble tea brands in the world, offering innovative tea beverages with over 1000 locations worldwide in over 30 countries. With now over 100 locations in Canada, Chatime was the first to bring authentic, customizable bubble tea to the market. Chatime enables customers to experience quality bubble tea in new and unique ways by creating happy moments with our guests, one steep at a time.
Chatime is driven to challenge the boundaries of bubble tea and make our drinks fun, creative, and most importantly, delicious! Each cup of tea is freshly handcrafted and made just right with high quality tea leaves.
Taste the bubble tea difference today at your local Chatime store!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.