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Subway

3.2
(153 reviews)

Business Details

4146 Departure Bay Rd, Nanaimo, BC
V9T 4B7, Canada
(250) 758-2241
http://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Nanaimo Subway® Restaurant at 4146 Departure Bay Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
4146 Departure Bay Rd, Nanaimo, BC
V9T 4B7, Canada

Hours

Monday7:00 AM - 9:30 PM
Tuesday7:00 AM - 9:30 PM
Wednesday7:00 AM - 9:30 PM
Thursday7:00 AM - 9:30 PM
Friday7:00 AM - 9:30 PM
Saturday7:00 AM - 9:00 PM
Sunday7:00 AM - 9:30 PM
9/30/20267:00 AM - 9:30 PM

Menu

1 menu · 167 items

Explore offerings from Subway on 4146 Departure Bay Rd in Nanaimo, with popular salads, chicken, drinks, and snacks & sides available at this location.

Subway 23818-0 Menu en-CA

167 items

Reviews

3.2
153 reviews
5 stars
49
4 stars
31
3 stars
20
2 stars
8
1 star
45
  • DD
    Drayludvigs
    Sep 21, 2026
    1.0
    I get the same sandwich every time I go to subway, the last two times I’ve gone I have been told by the sandwich maker that they can not switch my salami for turkey even though they can. Seems silly but it’s pretty irritating when I genuinely hate salami and the guy in front of me who’s getting payed to make a sandwich doesn’t know how to make a sandwich I wish I had the name of the employee to make a formal complaint but I don’t. Lazy workers that don’t know their own policies nor care to keep the job. Why should I pay for an item that is supposed to be designed by me when I’ve been told I can’t design it. P.s. the salami was not on the sandwich before I asked for it to be switched I order an Italian bmt switch the salami for turkey to make it easy for the workers
  • AM
    Ashley McGraw
    Sep 15, 2026
    4.0
    Was really good and made fast but we barely made it in time because they closed at 9 and it said 9:30 online
  • UT
    UCN Terry
    Sep 5, 2026
    4.0
    Great deal! The buy-one-get-one-free offer is an excellent value, the service was quick and friendly. Definitely a deal worth taking advantage of!
  • AR
    Allison R
    Sep 5, 2026
    1.0
    The customer service at this location is absolutely abysmal. Yesterday they refused to honour coupons, which I think must violate some sort of Subway rules. Other times they have accepted coupons, so I feel this was intentionally done to make as much money as possible. The woman working yesterday claimed they had no way to accept a coupon code🙄 On other occasions I’ve also had staff claim their POS system isn’t working, and ask me to pay cash. Given the complete lack of professionalism at this store, I have to wonder if they’re pocketing the cash. Subway corporate should look into this store and see if they’re following their franchise rules.
  • NA
    Nandani Arora
    Aug 8, 2026
    1.0
    Extremely disappointing and unacceptable customer service. From the very beginning, the employee was rude, arrogant, and had a terrible attitude. I simply asked her if they had a veggie patty. She went to the back and brought one out to heat. Before she heated it, I told her that I didn’t want the veggie patty anymore. Instead of responding politely, she said, “Then what do you want?” in a very rude and disrespectful manner. I continued with my order and asked her to add cheese to my wrap. At that point, she started throwing the cheese into the wrap and then throwing it back into the box. The way she was handling the food was extremely careless and completely unprofessional. It honestly felt like she was deliberately showing her frustration and disrespect toward me. I have never experienced such an unpleasant attitude from an employee over such a simple order. If you work in customer service, you should know how to communicate respectfully with customers, even when they change their mind about an item. This employee’s behaviour was completely unacceptable, and management seriously needs to address it. Customers are paying for their food and deserve to be treated with basic respect and courtesy. After this experience, I would definitely think twice before coming back to this location.

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