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McDonald's

3.2
(1,473 reviews)

Business Details

1835 Bowen Road, Nanaimo, BC
V9S 1H1, Canada
(250) 754-6236
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
1835 Bowen Road, Nanaimo, BC
V9S 1H1, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on 1835 Bowen Road in Nanaimo, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

3.2
1,473 reviews
5 stars
421
4 stars
269
3 stars
320
2 stars
139
1 star
324
  • NL
    Northern Lights
    1 day ago
    1.0
    Can you guys please reach out to maintenance or head office and get your drive through speaker fixed? You Guys can't tell me that you enjoy the amount of back-and-forth yelling because nobody can hear anything. It took 8 attempts of huh i can!t hear you, before they told us to go to the window because the speaker is busted. How are you handling rushes like that? Are you parking alot of people? All I could think was omg Nancy would have killed us in back booth if we did this in my day. The worst part is, it's not even her fault in back booth. It's the corporation for letting the speaker operate in such poor condition. We were sent to all 3 windows then parked. Ridiculous even for McDonald's, & no other vehicles in line!
  • SS
    Shaun S
    Jun 11, 2026
    4.0
    Staff is very friendly here. Sometimes they run out of certain items and there are a lot of homeless people that hang outside the doors but the food is good. The inside is clean.
  • KS
    Kamryn Schmitke
    Jun 10, 2026
    1.0
    Service is very bad and staff is rude. Stood at the counter for 5 minutes waiting to get help while no one else was in line. Food took forever to be ready. I think they don’t really prioritize people eating in.
  • JS
    Jeanette Sinclair
    Jun 7, 2026
    1.0
    Ordered breakfast through the McDonalds app at 10:30. Over an hour later I find out the order wasn’t received because of “technical difficulties” and my payment was refunded. No compensation offered for this colossal inconvenience.
  • LH
    Lune (Hyacinthe)
    May 29, 2026
    1.0
    I go to this McDonald's regularly as it is close to my house and workplace and almost every time I am extremely disappointed. Wait times are usually incredibly long and the food is almost always cold and not made correctly. Just tonight I ordered two chocolate chunk cookies, the employee at the window said they were out and asked if I would mind waiting for fresh ones, I said of course as I prefer them baked fresh anyway. When I got home I realized they had given me cold Rainbow Sprinkle cookies instead of baking fresh chocolate chunk as agreed upon. Last week I ordered a mcdouble dressed like a mac with no onion and a cheeseburger no onion, I was served a cheeseburger dressed like a mac and a mcdouble plain, upon going back I asked for them to fix the mcdouble and they didn't ask for my receipt or let me finish speaking so I was given again the wrong thing (a mcdouble dressed like a mac with EXTRA onion) which was not made fresh. A few weeks ago I was not given fries with my order after being charged for them, I went back, and they gave me very cold fries and didn't apologize or do anything to right the mistake. As someone who worked at McDonald's and still works in customer service, this is unacceptable. This level of incompetence and complete lack of care ruins the establishment. There are few employees who are very sweet and amazing workers (shout out to Kenny, you are always so helpful) but many are clearly undertrained and management is very rude. When you make a mistake you should be friendly, apologize, maybe offer a size up on fries with no extra charge, or at the very least cook them fresh, etc. I get some customers can be rude and many workers are trying their best to just make a living but at some point you need to put more effort into improving the atmosphere, training, service, and overall quality of your restaurant. Management, do better. Only one star because zero isn't an option. That one star is for Kenny and his amazing service.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1835 Bowen Road?

McDonald's at 1835 Bowen Road is open 24 hours a day, seven days a week.

Does this McDonald's location offer delivery service?

Yes, delivery service is available 24/7 at this McDonald's location.

Brand Certified Facts from McDonald's

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