Taco Bell

Reviews

• DC

  Delaney Carter

  1 day ago
  1.0
  Worst location I’ve ever been to, and has been that way for as long as I can remember. Only go here if you’re looking to wait 30-45 mins for your food. When they renovated it seemed like things had improved but sadly it is just as bad as ever. Not sure if the franchise owner has no clue how to run a business or just doesn’t care but it’s truly astonishing how terrible the service is here. I placed a pickup order at 5:20 and the pickup time said 5:39…I left with my food at 6:17!!! Tell me why the system would say it would be ready in 20 minutes and then when I arrive see the restaurant is absolutely slammed with orders. I would have waited at home another 30 minutes had the wait time been accurate. I’m so sick and tired of companies upping the prices of their food while cutting the amount of staff and thereby increasing wait times and lowering the quality of service and food. Stop giving this business your money!!!!
• KS

  King Ston

  3 days ago
  1.0
  This is like the worst possible taco bell and kfc they take like half an hour to make your food if you get it on uber eats, doordash, etc, and the drive thru is possibly worse I had to go back through the drive thru 3 times to finally get all of my items due to some short term memory loss?? Idk but theres literally another taco bell in cloverdale just go to that one this one sucks.
• PT

  Peter Theilade

  6 days ago
  1.0
  So I'll start by saying... In any service industry, I don't care if you are straight, gay , transgender, queer, a buffalo. I don't care as long as the service is what it says it is.... Or better. For at least 5 years... I have been going to this Taco Bell on Monday nights. My order has never changed. The customer service has gotten progressively worse. I order my tacos and ask for hot sauce and get maybe 1 or 2. I then have to walk back to the window and ask for more. Previous occasions I have had to ask for "lots of hot sauce" then they end up giving me 20+ for 5 tacos. Which is overkill. They can't even give a proper amount of sauce for people's orders. So, Last night was the nail in the coffin for this restaurant. I show up at 10:35. I see a line up in drive thru but nobody inside. So I think ," perfect .. I'll head in and get my order a little faster". Nope. The door is locked even though it says dining room closed at midnight. What the hell. So I get back in my car and go through the drive through. When I get to the window there is a gentlemen who is obviously gay. Again. No issue. As long as the service is as intended. However the last time he served me my take out bag smelled like his perfume. Now tonight he's wearing press on nails , along with an apron. no gloves.... But he's making food??? So let me get this straight. Your nails.. that have been chemically been put on your fingers... Aren't covered.... And you have an apron to make food. Possibly mine?? Your hands could have been: putting on your perfume , washing the counters, touching your privates... And yet you are serving people food. Awesome. Also, I get home and the tacos are falling apart. Are you kidding me ? I've given this location so many chances. 5 years worth. No amount of renos could save this place from how crappy it's become.
• GK

  Gurman Khosa

  Sep 26, 2026
  1.0
  Sooooo… I placed my order at 4:08 PM, I arrived to pickup my order at 4:30 PM expecting it to be ready but guess what, they told me “5 more minutes.” 5 minutes later, they told me “2 minutes.” Surprise surprise, 2 minutes later they told me that they were preparing it, and that it would take 5 more minutes, so 4:30 turned into 4:45 and 4:45 turned into 5:00 and 5:00 turned into 5:15 and I finally got my order. Worse experience ever, would not recommend this location to anyone if they want KFC or Taco Bell. Somethings also wrong with the fountain and the atmosphere wasn’t friendly, they just kept talking with each other causing all customers to have to wait for their food.
• PM

  Pd McNcan

  Sep 2, 2026
  2.0
  A few days ago, after driving for 3 hours (tired, hungry didnt want to cook when I got home) I hit the drive through and ordered some basic stuff. A taco bell box for the wife and a KFC big crunch classic chicken burger combo for myself. I waited in the Drive-Thru for a little over 10 minutes so when I got to the window I was pretty sure my food wouldn't be fresh anymore. I asked them politely if they would make me fresh food and they said that they would. I said that I didn't mind waiting for fresh food and they said that they would make it fresh. After only about 2 minutes they brought my food to the window which seemed a little suspicious to me but I looked at her and asked her specifically if she made it fresh and she straight lied to my face. I got it home and it was horrible. Both meals were terrible, it was old it was dry and it was garbage. So I phoned them, the first time somebody just picked up and then hung up without saying anything so I was persistent and called back until they finally answered. I spoke to the same woman on the phone who served me at the drive-through and explained that I was very disappointed, my meal was basically inedible and that I was going to have to cook dinner anyways. She didn't want to replace my meal so I told her that I would call back and speak to a manager the next day. Obviously at this point I was a little more than disappointed with Taco Bell KFC. The next day in the afternoon I called and spoke to a manager who was very polite. I explained to her the issue in great detail and to my surprise she was more than helpful. She listened to what I said and was eager to make it better. She replaced my entire meal and insured me that it would be fresh next time that I asked for it to be made fresh. I went in later that evening and had the entire meal replaced and guess what? it was some of the best Taco Bell and KFC I have had in nearly 25 years. So it turns out that the quality of the food itself isn't getting worse. The problem is the quality of the staff. All it took was for somebody to actually make the food fresh and I had a very enjoyable meal that was nearly worth the $40 that I paid for it. Although I was very pleased with the manager and the replacement food, the moral of the story here is that we need to keep these people accountable. If nobody says anything, nobody does anything. Always make sure that your food is made fresh and get them back in the habit of making it more frequently so that you don't spend a ridiculous amount of money on food that you are not happy with. I would like to thank that manager for providing me with an excellent replacement dinner but I'm also highly suspicious of why it's so hard to get good food these days especially with the prices being so high.

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