McDonald's

Reviews

• MM

  Moe MD

  Apr 17, 2026
  1.0
  Poor customer service. I was nickel-and-dimed by the cashier for a 30-cent to pay for a muffin paper bag - not about the money but the lack of basic courtesy👎🏽
• PP

  Pardeep singh Pahwa

  Apr 16, 2026
  1.0
  Yesterday evening, I ordered two McChicken burgers around 8:10 PM (queue number 303). I had to wait almost 30 minutes to get my order. There was very less staff — only one person making food and one handling customers. The line was very long, and service was very slow. I am very disappointed. Management should hire more staff.
• CC

  CANDICE

  Apr 12, 2026
  2.0
  The Brookswood McDonalds location is by far the slowest McDonalds ever! I will try to avoid this location going forward and it’s understaffed and slow moving. On a Sunday morning at 8am there should be more than 1 person cooking. 13 minutes for an egg McMuffin seems long. The staff is friendly but the wait time is frustrating. After giving this location multiple opportunities I have decided to go elsewhere going forward.
• TC

  Tyler Chan

  Apr 10, 2026
  1.0
  Wish I could give less than 1 star. Was waiting for my order which was 15mins late. I asked for a water as I waited patiently, and was told no unless I was going to pay 0.10. All your staff is sharing a brain and not one of you have a shred of business sense or human decency. I can see why you are the lowest rated McDonald's in the area. I will never be back here.. shame on you all
• RW

  Robyn Wright

  Mar 28, 2026
  1.0
  Worst experience with that mcdonald's ever ordered at 941 pm our first driver got to the restaurant with in 20 mins then he waited for 20 mins and left our second driver got to the restaurant 10 mins after the first driver left because he was waiting to long and the second driver still had to wait for another 15 mins I mean honestly I dont even know why they had to wait because by the time we got our food it was all ice cold missing items and the orders were all completely messed up our order finally arrived at 1105 pm so why did the drivers have to wait for so long for food that was ready and sitting there and ice cold by the time the coustomers got it mcdonald's could have at least remade the food so it was hot but nope to much to ask from a multi billion dollar company I guess

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