Experience the essence of the Okanagan at Rustic Reel Brewing. Nestled in Kelowna's vibrant Brewery District, we blend nature's beauty with urban charm, offering a haven where locals and visitors alike gather for unforgettable moments. Our craft beers embody the spirit of our region, evoking memories of orchards, beaches, and shared adventures. From crisp ales to robust stouts, you are guaranteed to find a beer you'll love. And if beer isn't your thing, then come for the nachos. We've been told they are the best nachos in Kelowna. Join us in on the patio or in the brewery. Cheers to good vibes and great brews. Settle in and savour the flavour at Rustic Reel Brewery.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.