Location.com logo
Brand Certified

Dairy Queen Grill & Chill

3.5
(257 reviews)

Business Details

400 - 1756 Pier Mac Way, Kelowna, BC
V1V 3E7, Canada
(778) 753-7077
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
400 - 1756 Pier Mac Way, Kelowna, BC
V1V 3E7, Canada

Hours

Monday10:00 AM - 11:00 PM
Tuesday10:00 AM - 11:00 PM
Wednesday10:00 AM - 11:00 PM
Thursday10:00 AM - 11:00 PM
Friday10:00 AM - 11:00 PM
Saturday10:00 AM - 11:00 PM
Sunday10:00 AM - 11:00 PM

Menu

1 menu · 119 items

Explore offerings from Dairy Queen Grill & Chill on 400 - 1756 Pier Mac Way in Kelowna, with popular blizzard® treats, everyday value under $4, burgers & sandwiches, and combos available at this location.

Menu

119 items

Reviews

3.5
257 reviews
5 stars
108
4 stars
44
3 stars
36
2 stars
16
1 star
53
  • RA
    Raine Atkinson
    5 days ago
    5.0
    The team tonight was amazing, I put an order through doordash to this dairy queen and the dasher forgot the food, this team was able to helping me out in getting my food and I don't blame them for the incompetence of my Dasher thank you so much again!!!
  • BA
    Burak Amin
    Jun 20, 2026
    5.0
    Prince was absolutely fantastic. So kind, very social and super helpful. Can’t recommend this location enough
  • BH
    Byron Hauck
    May 23, 2026
    1.0
    I left my daughter to pick up an order. We took the ice cream. Turns out we were given an extra. The manager on shift came and told us to pay for it. We paid for their mistake.
  • PE
    Patrlck E.
    May 22, 2026
    1.0
    Miscommunication over order, and the cashier refused to correct it, instead blaming the customer when order was wrong. Cashier then said to pay extra to order again. Lousy service.
  • ST
    Sarah Tulloch
    May 3, 2026
    1.0
    Absolutely unacceptable experience at this location today. I went through the drive through and ordered a Blizzard with half cookie dough and half Skor, something I’ve ordered for years at other Dairy Queen locations with no issue. Every single Dairy Queen I’ve been to has been able to make this, and I was even happy to pay extra, but it wasn’t even given as an option. The employee, Darshan, flat out said no with zero explanation. When I asked for clarification, I was met with the same blunt response. It didn’t stop there, I asked to speak with a manager and was told he was the manager, yet he refused to provide his name or make any effort to resolve the situation. I only obtained his name after refusing to leave the drive through until someone provided it. The store was not busy, so there was no reason for this level of poor service and attitude. This wasn’t just about the order, it was the complete lack of basic customer service, communication, and respect. A simple explanation or even a polite response would have gone a long way, but instead I was met with dismissiveness and refusal to help. If this is how this location is being managed, it’s no surprise there are already so many negative reviews. I would strongly suggest the owners take a serious look at how customers are being treated here.Absolutely unacceptable experience at this location today. I went through the drive through and ordered a Blizzard with half cookie dough and half Skor, something I’ve ordered for years at other Dairy Queen locations with no issue. Every single Dairy Queen I’ve been to has been able to make this, and I was even happy to pay extra, but it wasn’t even given as an option. The employee, Darshan, flat out said no with zero explanation. When I asked for clarification, I was met with the same blunt response. It didn’t stop there, I asked to speak with a manager and was told he was the manager, yet he refused to provide his name or make any effort to resolve the situation. I only obtained his name after refusing to leave the drive through until someone provided it. The store was not busy, so there was no reason for this level of poor service and attitude. This wasn’t just about the order, it was the complete lack of basic customer service, communication, and respect. A simple explanation or even a polite response would have gone a long way, but instead I was met with dismissiveness and refusal to help. If this is how this location is being managed, it’s no surprise there are already so many negative reviews. I would strongly suggest the owners take a serious look at how customers are being treated here.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in Kelowna?

Dairy Queen Grill & Chill is open daily from 10:00 AM to 11:00 PM.

What type of menu items can I expect at Dairy Queen Grill & Chill?

The menu features soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Basket, Grillburger®, shakes & malts, and ice cream cakes.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified July 05, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: