10 people in the lobby waiting for orders for over 15 minutes. Almost every order is coming out wrong. All the order numbers have been cleared and they lost track of it all.
AD
Angel Dizon
6 days ago
5.0
Had some off my takeout items missing, but simply calling and talking to the manager who was very nice might i add solved the problem. Not only did they corrected the mistake but they also gave a free pie for the hassle of going back and forth. Thank u
BB
Brandi
May 13, 2026
1.0
Spent $35 just to have cold fries and warm pop. Never again will I order from you guys. I didn't even get my sauce. I worked for Pandora McDonald's for several years so I understand how difficult the job can be at times however with so many mistakes and lack of customer retention leads me to believe you should fire the entire staff that works at this location. Start fresh. Your business will not survive otherwise.
SG
Scarlett Gillis
May 12, 2026
1.0
This is for any McDonald’s don’t get the new mango refresher it tastes like hot tub chemicals
JJ
Jon
May 1, 2026
1.0
By far the worst Mcdonalds for customer service.
If you walk in , expect to wait an extremely long time for your order, all the focus is on drive thru.
You will here workers, one after the other tell customers "sorry for the wait" smile and walk away(no pride in there work).
This is terrible service and managers do not even feel like anything is wrong as they laugh and joke around with co workers.
I realize this is Mcdonalds but if you are worse then some Vancouver locations, that says alot.
What are the general operating hours of McDonald's at 1149 Esquimalt Road?
McDonald's at 1149 Esquimalt Road is open 24 hours every day of the week.
When is delivery service available at this McDonald's location?
Delivery is available daily from 5:00 AM to 11:59 PM on most days, and until 1:00 AM on Fridays and Saturdays.
What are the drive-through hours at McDonald's Esquimalt?
The drive-through is open 24 hours every day of the week at this location.
Does this McDonald's location offer in-store pickup service?
Yes, in-store pickup is available at this McDonald's along with delivery services.
What meal options are served at McDonald's Esquimalt?
McDonald's serves breakfast, lunch, and dinner at this location.
What payment options are accepted at McDonald's at 1149 Esquimalt Road?
They accept American Express, Cash, Discover, Mastercard, and Visa for payment.
Do customers with children feel welcome at this McDonald's?
Yes, this McDonald's welcomes families and children and even offers a children's menu.
Are there any nearby public services close to this McDonald's?
Yes, nearby you can find Esquimalt Municipality and the Esquimalt Fire Department, which provide public and community services.
What entertainment options are near McDonald's on Esquimalt Road?
Nearby entertainment includes the Victoria Drive-In theater and the Archie Browning Sports Centre for sports and recreation.
Where can I find coffee shops or cafes near this McDonald's?
Serious Coffee Esquimalt, a nearby cafe and coffee shop, is located close to McDonald's at 1149 Esquimalt Road.
Brand Certified Facts from McDonald's
This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 17, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: