Subway

Reviews

• JR

  Joshua Reddy

  2 days ago
  1.0
  One of the most revolting food experiences I’ve ever had at Subway. Halfway through eating my sandwich, I discovered a long disgusting hair literally cooked into the food. I almost threw up. It completely destroyed my appetite and made me question how filthy the kitchen must be for something like that to happen. Hygiene and food safety are clearly nonexistent at this location. What made it worse was the complete lack of concern from the staff — no urgency, no professionalism, no accountability. The restaurant itself felt dirty and poorly managed, and after this experience I genuinely don’t trust anything coming out of that kitchen. People pay for food, not contamination and nausea. Easily the worst Subway experience I’ve ever had, and I would strongly warn others to stay far away from this place.
• OO

  Ourson

  May 11, 2026
  3.0
  I tried using the Subway coupon ($14.99 for two footlongs) at Subway, thinking I was about to unlock a budget-friendly win. Then I made the mistake of being gluten-free. Turns out “footlong” in gluten-free math is actually more like: 2 x half footlongs or if you buy 2 footlongs = 4 x half footlongs or if you’re me = confusion, silence, and internal calculator error 🥲 I briefly became a math student at the counter, trying to understand what I was ordering. Staff were super patient, though and explained it’s $2 extra per gluten-free footlong… which sounded harmless at first. Fast forward to checkout: taxes included, reality unlocked — suddenly we’re at $24+ for two “discount” footlongs. So I went from: “Great deal!” → “Wait…” → “Why is my sandwich doing inflation?” And after eating what felt like four half-footlongs disguised as two sandwiches, I reached the final stage: Subway fatigue. Not hunger. Not fullness. Just emotional exhaustion from bread logistics 🥲
• NT

  Natalie Toom

  Apr 26, 2026
  5.0
  Sarleen was incredibly helpful and so kind! When I accidentally placed my order at the wrong location. She went out of her way to assist me in getting everything sorted out, which made a stressful situation so much easier. Really appreciate her patience and great customer service going above and beyond. Thank you!
• SC

  Sol C.

  Apr 23, 2026
  5.0
  Ordered 2 footlongs online, and while I was waiting in the store, I got to see how this amazing team, Gurleen & Navjot, interacts not just with me, but with other customers as well during busy lunchtime. They were consistently friendly, greeting everyone warmly and handling each order with patience and professionalism. They took the time to listen to requests and explain things clearly without rushing. The store was also very clean and well maintained, and my sandwiches were made super neatly. Really appreciate the great service!
• EJ

  Eileen J

  Apr 17, 2026
  1.0
  There is a serious problem with the staff’s attitude and hygiene at this location. I clearly wrote “please pack the sauce separately” in the app order note, but the staff completely ignored it and added the sauce directly. When I pointed this out, they didn’t apologize and instead blamed my English, even saying “Do you understand English?” which was extremely rude and unprofessional. The food handling was also unacceptable. The staff coughed without a mask while making the sandwich and repeatedly touched the receipt paper, which may contain BPA, and then handled the sandwich with the same gloves. Thinking that they were transferring potential endocrine‑disrupting chemicals onto every ingredient was honestly disturbing. These are basic hygiene standards that should never be overlooked. If the staff doesn’t check the order comments in the first place, why does Subway even ask customers to write them? And if the issue was truly about my English, shouldn’t the staff have confirmed the order while making the sandwich? In the end, I couldn’t eat the sandwich and had to throw it away. I can’t speak for the other staff, but the employees who handled this issue were Pratibha and Sarleen. Based on what I experienced, it honestly seems safer not to eat the sandwiches prepared by these two. I’ve ordered from this location many times, but this experience was extremely disappointing, and I will not be returning.

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