Grocery Delivery ServiceGourmet Grocery StoreGrocery StoreOrganic Food Store
SPUD is a grocery delivery service servicing Burnaby and specializing in supporting local farmers and producers. Delivering across Burnaby, you will see our vans from Hope to Surrey and Delta through to the Thompson Okanagan region. Providing sustainable groceries, SPUD curates the best in local and organic products for you to enjoy. No subscription is needed, simply shop our site at your convenience and we’ll deliver your order to your door. Delivering 7 days a week you can make changes to your order up until 10 pm the night before delivery. Orders are carefully packed in a recyclable box or a reusable bin by our team in the Burnaby facility, to ensure your groceries stay fresh our boxes are packed with cool packs.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.