Solo Gelato is a locally owned Vancouver gelateria serving authentic Italian gelato made with quality ingredients and traditional techniques. Alongside our handcrafted gelato, we offer premium coffee, espresso drinks, and sweet treats in a warm and welcoming atmosphere. Whether you're stopping by for a scoop, a coffee, or dessert with friends and family, Solo Gelato is the perfect place to enjoy a little taste of Italy.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.