PriceSmart Foods

Reviews

• RC

  Ray Chow

  Sep 6, 2026
  1.0
  I shop at PriceSmart Foods regularly and generally have a good experience - good selection and prices. Today was disappointing. I was ordering BBQ rice from the hot food section. I watched the employee touch a garbage can before preparing my box without changing gloves or washing hands. I told him that's unhygienic - after touching the garbage can and contaminating the box of food. When I asked him to change his gloves first, he gave me an unwilling look and changed his gloves but then just picked up the SAME half-prepared box and continued packing it. He should have started a fresh box after changing gloves, not continue with the contaminated one. Food safety basics matter, especially with ready-to-eat food. Management should re-train staff on glove changing and cross-contamination. I hope this is addressed
• SY

  Sarah Yip

  Sep 3, 2026
  5.0
  I would like to write an appreciation review for this Pricesmart regard to my online ordering experience on August 16. It was absolutely fabulous! It was my son 4th year old birthday and I ordered cake, hot meal tray and cold platters all together to avoid the hassel on the day. Cecile from the store who speak Cantonese follow up my order personally for me immediately, very detail-oriented and very understanding. I even get to talk to the Chinese chef about how to cook the loyster e-mein with broth or cream (esp. for kids) who is also very helpful too. Everything taste good and we are so happy for this online order with Pricesmart! Cannot recommend more! Appreciated a lots. 🌻🌻🌻
• DS

  Dennis Sam

  Aug 22, 2026
  1.0
  Horrible service with cashier (Verkha I believe is her name). I was asking her a question while she was finishing while she was finishing with another customer and she asked "why are you talking to me if I'm not part of earlier group". If she has been written up before and I'm not the first person to complain -- she need to go. I'm sure other would have experience this terrible service and not complained but she should not at a customer facing position.
• DD

  Diesel

  Aug 21, 2026
  1.0
  Min $15.00 purchase for 1 hour parking reimbursement? Not going through that hassle. PriceSmart just lost any future business....... I only shop where there is convenient free parking!
• GK

  gurleen kaur

  Aug 16, 2026
  1.0
  Unfortunately, I had a very disappointing experience with the customer service at this store. We visited shortly before closing, and the staff appeared unhappy that we were there. I understand that staff may be preparing to close, but if the store cannot accommodate customers during the last 15 minutes, they should clearly communicate this rather than making customers feel unwelcome. If they are trying to leave on time, it would be better to stop accepting customers 15 minutes before closing or direct customers to the appropriate checkout, rather than allowing customers to use self-checkout and then showing frustration. While using the self-checkout, some of the weighted items were not registering properly. A staff member came over and explained, in a very rude manner, that the packaging area was also part of the weighing scale and that touching it was causing the issue. If this is an important instruction, it should be clearly posted near the self-checkout area, especially for first-time customers. I completely understand that employees have closing responsibilities, but customers should still be treated with patience and respect. Unfortunately, the way the situation was handled made the experience very unpleasant. I hope management takes this feedback seriously and works on improving the customer service experience.