My son got extremely sick several hours after eating here on Friday May 15th at about 2pm. It started with severe diarrhea that night and then vomiting diarrhea, nausea, headache, stomach pain chills and profuse sweating by the next morning and for 3 days feeling sick and exhausted after. He obviously got food poisoning. Either the food was bad or the staff isn't cleaning their hands and contaminated the food. Sorry never eating there again. Too many cooks spoil the pot. There is way too much staff handling the food there and it's way too busy for mistakes and hygiene issues to happen.
AM
Andrea Manliclic
2 days ago
1.0
Rudeness rude shy Life skills Sunday may 17 kick out your my to me hungry want food challenge on your YouTube video channel chage
SI
Seonjae Im
May 7, 2026
4.0
One of the busiest McDonald's around.
They are just like typical McDonald's but as it is in the mall, always packed and sometimes staff could not keep up with cleaning and restocking.
Also very hard to get a hold of them if you need ketchup and other things.
SK
Steven Kang
Apr 28, 2026
2.0
Had a breakfast meal today. It was around 6 a.m and it wasn't busy at all as there were only 4-5 guests only. Sadly, the hash brown was lukewarm and soggy. One small bite resulted in tearing the soggy middle part which was disappointing. And the sausage & egg McMuffin had burnt edge on the muffin. The service was fast though and that was the only positive experience I had.
VV
Vincent
Apr 26, 2026
5.0
Had a pleasant experience visiting this McDonald's branch on a Sunday afternoon. Despite a long queue and a high volume of customers, the staff provided efficient and quick service throughout the visit. There was a steady turnover of customers, which ensured that tables remained available for those dining in. Store was well-maintained, including a clean and accessible in-store washroom, and I observed the staff promptly sanitizing tables once guests had finished their meals. This location is conveniently situated inside the Metropolitan Mall positioned in the entrance and near to Metrotown Station.
What are the operating hours of McDonald's Metrotown in Burnaby?
McDonald's Metrotown is open 24 hours a day, 7 days a week.
Does this McDonald's location have a drive-through service?
No, the McDonald's at Metrotown does not offer a drive-through service.
Can I order food for delivery or pickup at McDonald's Metrotown?
Yes, McDonald's Metrotown provides both in-store pickup and delivery services.
What meals are served at McDonald's Metrotown?
McDonald's Metrotown serves breakfast, lunch, and dinner.
What payment options are accepted at McDonald's Metrotown?
McDonald's Metrotown accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a children's menu available at McDonald's Metrotown?
Yes, this location offers a children's menu and welcomes families and children.
What is the dress code for dining at McDonald's Metrotown?
The attire at McDonald's Metrotown is casual, suitable for all customers.
Which nearby places can I visit after dining at McDonald's Metrotown?
After your meal at McDonald's Metrotown, you can visit nearby places like ThrillLands VR for arcade fun, Walmart Supercentre for shopping, or Dairy Queen for desserts.
How can ThrillLands VR enhance my visit to McDonald's Metrotown?
ThrillLands VR offers entertainment nearby where families and friends can enjoy VR games before or after dining at McDonald's.
Can I conveniently shop for clothing near McDonald's Metrotown?
Yes, several clothing stores such as Indochino, Claire's, Frank And Oak, and The Children’s Place are close to McDonald's Metrotown, making it easy to combine shopping and dining.
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