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McDonald's

3.6
(3,580 reviews)

Business Details

#1160 - 4700 Kingsway, Burnaby, BC
V5H 4M1, Canada
(604) 718-1005
https://www.mcdonalds.com/ca

About

Fast Food RestaurantRestaurantIce Cream ShopCoffee ShopSalad ShopSandwich RestaurantMcDonald's
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

McDonald's
#1160 - 4700 Kingsway, Burnaby, BC
V5H 4M1, Canada

Hours

MondayOpen 24 Hours
TuesdayOpen 24 Hours
WednesdayOpen 24 Hours
ThursdayOpen 24 Hours
FridayOpen 24 Hours
SaturdayOpen 24 Hours
SundayOpen 24 Hours

Menu

1 menu · 184 items

Explore offerings from McDonald's on #1160 - 4700 Kingsway in Burnaby, with popular breakfast, beef, chicken, and sandwiches & wraps available at this location.

McDonalds English Menu

184 items

Reviews

3.6
3,580 reviews
5 stars
1,258
4 stars
851
3 stars
738
2 stars
224
1 star
509
  • SK
    saloni khurana
    4 days ago
    2.0
    I understand that this McDonald's location is one of the busiest, and I appreciate that the staff have to handle a high volume of customers. However, being busy shouldn't come at the expense of basic customer service. My overall experience here was disappointing. The interactions with the staff felt rushed, and it seemed like there was very little attention given to customers. I don't want to single out any individual because this felt more like an overall issue than one person's fault. Unfortunately, the food was also not well prepared or presented, which added to the poor experience. I hope management takes this feedback constructively and focuses on improving both customer service and food quality, even during busy hours.
  • CC
    casey c
    Jun 27, 2026
    1.0
    Talk about a clown show. Not open 24 hours. At 11 they made the people waiting for food stand behind a gate. There were 15 of us in an elevator space. NOT OPEN 24 hours!
  • TL
    Ted Loo
    Jun 26, 2026
    1.0
    My daughter placed an online $80 delivery order 3 hours ago via the app for her and her friends. The money was withdrawn from our bank account and the order never arrived. She called and talked to the manager and was told if she came into the restaurant and showed them the order from the app and the bank withdrawal they would make it. Well, my wife spent 1.5 hours from work driving the kids there, dealing with the managers Rashmeen and King and being told the order is being made only to then be told that it is being investigated and they were not going to fulfill the order at that time. Years ago I worked in the McDonald's management system and have the highest respect for the Metrotown McDonald's Owner Operator, Joe Guzzo, and would never have expected this kind of service or treatment from a restaurant run by him. Disappointed!!!
  • BO
    B- East-Van O'Sullivan
    Jun 24, 2026
    4.0
    ​Review Rating: 4/5 ⭐⭐⭐⭐ ​Overall: 4/5 Service: 2/5 Food: 4/5 Atmosphere: 4/5 ​Review: ​I’d give this Renfrew location a solid 4 out of 5 stars overall. ​Service: This is where they lose a star. I stopped by at 1:59 AM, and it took ages for someone to actually come out from the back of the restaurant to take my order. Late-night service can definitely be a test of patience. ​Food: 4/5. Despite the slow start, the food itself is reliable. It's usually always served fresh, hot, and arrives fairly quickly once the order is actually placed. ​Atmosphere: 4/5. It has a great vibe, especially if you are hitting it up late at night like I usually do. ​If you don't mind a potential midnight wait at the counter, it’s a dependable spot for a late-night craving.
  • CL
    C L
    Jun 20, 2026
    5.0
    Harpeeet the manager was so helpful when my coupon wasn’t working on the app 🫶🫶 she honoured the coupon and went above and beyond to make our experience wonderful. It’s times like this that remind me that real customer service still exists and I’m happy to keep supporting a great brand! BABABABABAAAAAA

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's Metrotown in Burnaby?

McDonald's Metrotown is open 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-through service?

No, the McDonald's at Metrotown does not offer a drive-through service.

Brand Certified Facts from McDonald's

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Certified July 05, 2026Yext Knowledge Graph
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