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Dairy Queen Grill & Chill

3.7
(371 reviews)

Business Details

103-4191 Hastings St, Burnaby, BC
V5C 2J3, Canada
(604) 293-1171
https://www.dairyqueen.ca/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • [Free/Paid] wi-fiAvailable
  • RestroomAvailable
  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Dairy Queen Grill & Chill
103-4191 Hastings St, Burnaby, BC
V5C 2J3, Canada

Hours

Monday10:30 AM - 11:00 PM
Tuesday10:30 AM - 11:00 PM
Wednesday10:30 AM - 11:00 PM
Thursday10:30 AM - 11:00 PM
Friday10:30 AM - 12:00 AM
Saturday10:30 AM - 12:00 AM
Sunday11:00 AM - 11:00 PM

Menu

1 menu · 118 items

Explore offerings from Dairy Queen Grill & Chill on 103-4191 Hastings St in Burnaby, with popular blizzard® treats, everyday value under $4, burgers & sandwiches, and combos available at this location.

Menu

118 items

Reviews

3.7
371 reviews
5 stars
150
4 stars
88
3 stars
50
2 stars
28
1 star
55
  • BJ
    Benita Jaswal
    Aug 19, 2026
    2.0
    I’ve been to this Dairy Queen before and have always had great service and good food, so this experience was really disappointing. The employee who prepared my food was acting very strangely. When he handed me a spoon, he touched the part I would be eating from. I asked for another spoon, and he did the exact same thing again. There was also chocolate sauce running down the sides of my cup, which was messy and unpleasant. The brownie in my Brownie Cupfection was also rock hard and not enjoyable at all. Since I was dining in, the employee came around my table three separate times and then walked away again. The overall experience felt very uncomfortable, so I ended up leaving. I’ve had good experiences here in the past, but unfortunately this visit was not one of them.
  • CF
    Christina F
    Jul 23, 2026
    5.0
    I ordered a cotton candy blizzard cake from here. It wasnt on the menu but they made it for me.
  • TW
    Tyson Wells
    Jun 15, 2026
    1.0
    If I could give zero stars, I would. I walked in to get some food and the line was literally empty, but I still had to stand at the counter for 15 minutes just waiting because the staff were hanging out in the break room chatting. When they finally came out to do their jobs, I tried to use my earned reward points on the DQ mobile app. The staff and manager completely gatekept my points and made up a fake "two offers per day" rule to stop me from using them, even though points are not the same thing as coupons. It is incredibly frustrating to earn points just to have management make up arbitrary store rules to block you from actually using them. Instead of taking care of customers, the management here is just petty and unprofessional. Avoid this location.
  • AA
    Amy
    May 19, 2026
    1.0
    I was ordering a pineapple medium sundae and I had to scan something, I was looking at smth before I scanned my phone and told the cashier to wait please. She didn't wait and rudely kept pressing me to scan it. I felt like she kept getting more aggressive each time she said it. I then wanted to switch to a strawberry sundae because my brother wanted it. So I asked the cashier and she said, my coworker already made the pineapple sundae. I didn't even pay yet and they aren't letting me switch because they already made it??? This was really upsetting because I had to pay for a sundae I didn't want.
  • MO
    Melia O.
    May 8, 2026
    5.0
    very nice workers named yashima, rain, and sukhman were wonderful. Definitely recommend going for ice cream on a hot day

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the opening hours of Dairy Queen Grill & Chill in Burnaby?

The store is open from 10:30 AM to 11:00 PM Monday to Thursday, 10:30 AM to midnight on Friday and Saturday, and 11:00 AM to 11:00 PM on Sunday.

What types of food and treats can I find at Dairy Queen Grill & Chill?

You can enjoy soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes and malts, and ice cream cakes from DQCakes.com.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified August 30, 2026Yext Knowledge Graph
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