McDonald's

3.7
3530 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2571 Commerce Pky, Barstow, CA
92311, United States

Hours

Reviews

3.7
3,530 reviews
5 stars
1,476
4 stars
806
3 stars
547
2 stars
210
1 star
491

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely long wait times for food, often exceeding 30 minutes, leading to frustration.

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms.

Order Accuracy

Several customers experienced issues with incorrect orders and lack of communication regarding unavailable items.

Pricing

Many reviews criticized the high prices and lack of free refills, with some describing the pricing as excessive for a fast-food establishment.

Staff Attitude

Feedback indicated a lack of urgency and poor customer service from staff, with some customers describing employees as rude or unhelpful.
  • JC
    James Connors
    Jan 5, 2026
    5.0
    As good as can be at a fast food place like McDonald's. The young man at the counter was absolutely excellent add customer service. He can teach a masterclass in customer service, genuinely helpful, genuinely friendly and polite and knowledgeable. This location was very good. Great fries. Hot nuggets. Soda with the proper balance. Even the soft serve ice cream machine was working well.
  • PT
    P T
    Dec 27, 2025
    1.0
    Never come to this McDonald we came here on Christmas and waited an hour for our food. Everyone was pissed but the workers were taking their sweet time while everyone’s time was being wasted I ordered through the app so I’m completely traumatized by McDonald’s and will never order through the app again as they prioritized drive through customers over app orderers. Worst McDonald’s experience
  • KC
    kill4 czar
    Dec 25, 2025
    1.0
    This place a mess, people has been waiting around 1-2 hours js to get a simple order. Staffs literally walks around and staffs moves slow like there isnt 20 people infront of them needing help. Also not recalling order numbers so people doesn’t know if there still waiting for something. Don’t even try to go here. never stop by if you don’t wanna waste ur time.
  • KC
    Kenton Chong
    Dec 23, 2025
    1.0
    Hey Mc Donald I thought you were fast food. Not very happy with service. My wife did a mobile order and it's taking about 30 min in the line. We haven't gotten our food yet and all those people in line and drive thru are getting frustrated. Whe are in 600 # and they are serving 200 #. Also we have kids and they wanted McDonald's and they are. hungrily. Not a place to wait for food with hungry kids. I thought you had a system down to make fast food faster. I guess not. Hope this goes to corporate. It took about 45 min to get our mobile order. BE AWARE OF THIS PLACE FOR LONG LINES AND LONGER WAITS IF YOU DID A MOBILE ORDER. This review is my first 1 star in years. There should be no excuses for not serving food fast to customers and making your customers happy plus I feel sorry for the other family's that are waiting to dine in and wait this long. Youre customers are your money makers for your organization. Ps. I don't want to be contacted because you know what's happening. I'm not the first or last person to post a bas review. Ps also you made our order wrong. Hug
  • AC
    Alex Chipman
    Dec 22, 2025
    1.0
    Don’t stop here. They can’t handle even a medium size crowd. McDonald’s should shut down this location until they can actually properly staff the location. Everyone should call and email corporate until this is fixed.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 2571 Commerce Pkwy, Barstow?

McDonald's is open daily from 5:00 AM to 11:00 PM Monday through Thursday, and until 10:00 PM on Friday through Sunday.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is available daily starting at 5:00 AM and closes at 11:00 PM Monday through Thursday, and midnight on Friday through Sunday.