Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported extremely long wait times for food, often exceeding 30 minutes, leading to frustration.
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables and restrooms.
Order Accuracy
Several customers experienced issues with incorrect orders and lack of communication regarding unavailable items.
Pricing
Many reviews criticized the high prices and lack of free refills, with some describing the pricing as excessive for a fast-food establishment.
Staff Attitude
Feedback indicated a lack of urgency and poor customer service from staff, with some customers describing employees as rude or unhelpful.
JC
James Connors
Jan 5, 2026
5.0
As good as can be at a fast food place like McDonald's. The young man at the counter was absolutely excellent add customer service. He can teach a masterclass in customer service, genuinely helpful, genuinely friendly and polite and knowledgeable.
This location was very good.
Great fries.
Hot nuggets.
Soda with the proper balance.
Even the soft serve ice cream machine was working well.
PT
P T
Dec 27, 2025
1.0
Never come to this McDonald we came here on Christmas and waited an hour for our food.
Everyone was pissed but the workers were taking their sweet time while everyone’s time was being wasted
I ordered through the app so I’m completely traumatized by McDonald’s and will never order through the app again as they prioritized drive through customers over app orderers.
Worst McDonald’s experience
KC
kill4 czar
Dec 25, 2025
1.0
This place a mess, people has been waiting around 1-2 hours js to get a simple order. Staffs literally walks around and staffs moves slow like there isnt 20 people infront of them needing help. Also not recalling order numbers so people doesn’t know if there still waiting for something. Don’t even try to go here. never stop by if you don’t wanna waste ur time.
KC
Kenton Chong
Dec 23, 2025
1.0
Hey Mc Donald I thought you were fast food. Not very happy with service. My wife did a mobile order and it's taking about 30 min in the line. We haven't gotten our food yet and all those people in line and drive thru are getting frustrated. Whe are in 600 # and they are serving 200 #. Also we have kids and they wanted McDonald's and they are. hungrily. Not a place to wait for food with hungry kids. I thought you had a system down to make fast food faster. I guess not. Hope this goes to corporate. It took about 45 min to get our mobile order. BE AWARE OF THIS PLACE FOR LONG LINES AND LONGER WAITS IF YOU DID A MOBILE ORDER. This review is my first 1 star in years. There should be no excuses for not serving food fast to customers and making your customers happy plus I feel sorry for the other family's that are waiting to dine in and wait this long. Youre customers are your money makers for your organization. Ps. I don't want to be contacted because you know what's happening. I'm not the first or last person to post a bas review. Ps also you made our order wrong. Hug
AC
Alex Chipman
Dec 22, 2025
1.0
Don’t stop here. They can’t handle even a medium size crowd. McDonald’s should shut down this location until they can actually properly staff the location. Everyone should call and email corporate until this is fixed.
What are the regular dining hours for McDonald's at 2571 Commerce Pkwy, Barstow?
McDonald's is open daily from 5:00 AM to 11:00 PM Monday through Thursday, and until 10:00 PM on Friday through Sunday.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is available daily starting at 5:00 AM and closes at 11:00 PM Monday through Thursday, and midnight on Friday through Sunday.
Can I order delivery from this McDonald's, and what are the delivery hours?
Yes, delivery is available from 5:00 AM to 10:30 PM Monday through Thursday, until 11:30 PM on Friday and Saturday, and until 11:00 PM on Sunday.
What payment methods are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer mobile ordering and curbside pickup?
Yes, the restaurant supports mobile ordering, curbside pickup, McDelivery, mobile offers, WiFi, and has a drive-thru.
Where can I view the full menu and place an online order for this McDonald's location?
You can view the full menu at https://www.mcdonalds.com/us/en-us/full-menu.html and place an order online at https://mcdonalds.smart.link/mjuu1ggdi.
Is there a McDonald's app available for ordering?
Yes, you can order using the McDonald's App available on the Apple App Store and Google Play Store.
What hotels are nearby for guests planning to visit McDonald's at Barstow?
Nearby hotels include Best Western Plus New Barstow Inn & Suites, Motel 6, Days Inn South Lenwood, Home2 Suites by Hilton Barstow, and Comfort Suites, making it convenient for travelers to dine here.
What other fast food or dining options are close to this McDonald's location?
Nearby dining options include Starbucks for coffee, Freddy's Frozen Custard & Steakburgers, Subway sandwich shops, Jack in the Box, Raising Cane's, Original Tommy's, Black Bear Diner, and Dickeys Barbecue Pit.
Are there fuel and travel-related services near the McDonald's on Commerce Parkway?
Yes, travelers can find Pilot Travel Center, Terrible's 380, 76 gas station, Shell, Minit Mart, TravelCenters of America, and TA Travel Center nearby, which offer gas, convenience stores, and other amenities.