While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Barstow,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Many customers praised the friendly and helpful staff, highlighting specific employees for their excellent service.
Food Quality
While some reviews praised the food as fresh and delicious, others noted issues with portion sizes and food quality, particularly the chicken being dry or overcooked.
Cleanliness
Customers appreciated the cleanliness of the restaurant and restrooms, contributing to a positive dining experience.
Value for Money
Several reviews mentioned that the food was reasonably priced, but some customers felt that the portion sizes did not justify the cost.
Inconsistency
There were mixed reviews regarding the consistency of food quality and service, with some customers expressing disappointment in their experiences.
DC
DiAnna Charles
4 days ago
3.0
The chicken was very dry. Rice not very well flavored. Mashed potatoes ok but obviously instant. Restaurant was clean and food came out quick. For the price we paid I wish the chicken would at least have been juicy. Probably won't return.
LV
Leilani Vazquez
Feb 8, 2026
5.0
This location is amazing. Wanted to say thank you to Christop for having a great customer service. Me and my husband have been coming to this location for almost a year and every time we order our same thing (2 chicken beast and our tostada bowls lol) and Christop is on the shift he makes sure everything is in the bag, awesome personality and will tell you exactly what’s in each bag☺️ thank you so much!! Hes definitely the best.
JV
john v
Jan 31, 2026
5.0
buen lugar para comer pollo, arroz frijoles
SR
Santiago Roles
Jan 26, 2026
3.0
EXTREMELY stingy on salsa every time I come here. Getting tired of having to ask for more than just one salsa of guac/house each — especially when I buy multiple items that should come with at least 2 salsas each. I’ll probably just stop coming here and go elsewhere here (lots of other business to go to and spend my $).
CB
cesar banuelos
Jan 20, 2026
1.0
What kind of chicken is this. Looks like leftovers smh. Cooks need to learn how cut/ served better chicken. You paying $12 for basically a bowl of rice and beans. LENWOOD LOCATION. NOT GOING BACK NO MORE. EXPERIENCE THIS TWICE.
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