While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Barstow,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Many customers praised the food for being delicious and fresh, although some noted issues with portion sizes and occasional overcooked items.
Customer Service
Overall, the staff received positive feedback for being friendly and helpful, though there were a few reports of poor service experiences.
Cleanliness
The restaurant and restrooms were frequently mentioned as clean, contributing to a pleasant dining atmosphere.
Value
Customers appreciated the affordable prices and good value for the quality of food, despite some concerns about rising prices.
UP
U S A Proud
Dec 29, 2025
5.0
Great food and service. Unfortunately, the pollo bowls keep getting smaller 😂
CB
Carter B
Dec 28, 2025
4.0
Food was inexpensive and pretty tasty. Very busy but it was worth it. Would recomend the chips and salsa in particular.
VJ
VAPA Jeannine
Dec 27, 2025
4.0
This location has great lunch specials. As a weary traveler, this is a spot I feel safe at and the bathroom is clean and staff is helpful.
UM
Uriel Mora
Nov 30, 2025
5.0
Excelente restaurante muy rico y buen personal muy amable
TB
Tom W. Bertolotti
Nov 2, 2025
5.0
The only problem with this review is that I cannot give SIX STARS.
I love EPL and we were looking for a new stop on our way back from Vegas to LA and this came as a blessing!
All the EPL awesomeness you’re used to, friendly service, lovely patrons, and clean restrooms!
Also my family was always making fun of me for my love of El Pollo Loco and now they are all converts!!