Chipotle Barstow is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, with staff displaying rude attitudes and a lack of urgency.
Cleanliness
Many customers reported unsanitary conditions, including dirty tables and restrooms, contributing to a negative dining experience.
Portion Sizes
A significant number of reviews mentioned that portion sizes were smaller than expected, leading to dissatisfaction among customers.
Food Quality
While some customers enjoyed the food, others noted issues with undercooked rice and inconsistent quality, affecting overall satisfaction.
KK
Karan Kaushik
2 days ago
1.0
I wish i could give ZERO. very rude staff
MJ
Maddi Jones
Jan 3, 2026
1.0
I rarely write reviews, but I’m feeling sick after eating here tonight. I’ve been coming to this Chipotle a couple of times a month for the past three years, and I usually love it and it’s no different from any other Chipotle location. Lately, though, every online pickup visit has been disappointing in its own way.
The first time, my bag had someone else’s order. When I pointed it out, they insisted it was mine and that I ordered what was in my bag - even though the name didn’t match my receipt. They only stopped defending when I told them I understand you feel this is my order but I am vegetarian and this is a meat bowl and not my name on the label. Once they realized the mistake, the person that made my order seemed annnoyed and just set the other order aside for the correct customer later, which felt unsanitary as I had touched their meal.
On another visit, I noticed my quesadilla was burnt and my chips were missing after I had gotten home.
And tonight, the guacamole seemed rancid - it was slightly gray and had a fishy, off taste. I only ate a little before realizing something tasted off, but now I feel sick. I’m in love with Chipotle’s guac and this was definitely not safe to serve.
I’m done eating here - def save your money with this specific location!
JK
Jolly Khabrani
Dec 29, 2025
2.0
Highly disappointed with this location. My son has gluten allergies, requested the starting staff to change gloves, she gave me a frustrated look and changed her glove, the rest of the staff on the line did not follow the protocol for changing the gloves and they were not friendly about it. Women's Bathroom was out of supplies and needed major cleaning. The rice was under cooked, I paid xtra for chimichurri sauce but she never gave it to me and by the time I realized, I was half done with my bowl and given my experience, I didn't even want to go back and ask for it. Very disappointed with the experience.
JP
Jackie Popper
Dec 28, 2025
5.0
We ordered ahead on the app & our food was ready fast, despite the long line to order in store.
RB
Ruchir Bhanushali
Dec 27, 2025
2.0
No issue with food taste but the portions size was a joke.
I understand this place gets busy but it’s not an excuse to cut in portion size.
The Line was huge so order it online.
Got food 15 minutes later than the promised time.
Restroom was horrible.
Saw one customer complain to the staff about the restroom but no action was taken.
For sure very understaff. They need more help.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Barstow?
Chipotle Mexican Grill in Barstow is open daily from 10:30 AM to 11:00 PM.
What types of services does Chipotle Barstow offer for ordering food?
Chipotle Barstow offers in-store pickup and delivery services, including online orders through their website and app.
Where is Chipotle Mexican Grill located in Barstow?
It is located at 2590 High Point Pkwy, Barstow, CA 92311, near the Factory Outlets and Jack In The Box Original Tommy's.
What kind of food does Chipotle Mexican Grill in Barstow serve?
Chipotle serves customizable Mexican dishes like burritos, bowls, quesadillas, tacos, and salads, using responsibly sourced ingredients without artificial additives.
How can customers connect with Chipotle Barstow on social media?
Customers can follow Chipotle on Facebook (@ChipotleBarstow), Twitter (@ChipotleTweets), Instagram (@chipotle), Pinterest, LinkedIn, and YouTube for updates and promotions.
Does Chipotle Barstow accept credit cards and offer catering services?
Yes, Chipotle Barstow accepts credit cards and provides catering services to its customers.
Are there other dining options near Chipotle Mexican Grill in Barstow?
Yes, nearby dining options include Burger King, Barstow Black Bear Diner, Del Taco, Jack in the Box, Raising Cane's, and Chili's Grill & Bar, offering a variety of fast food, diner, and Mexican cuisine.
What convenience or retail stores are close to Chipotle Barstow?
Nearby retail options include Mega Mart convenience store, STIIIZY cannabis dispensary, High Point Smoke Shop & Vape, and Tanger Outlet Mall featuring brands like Polo Ralph Lauren and Coach.
Are there any nearby attractions or landmarks customers might visit along with Chipotle?
Customers might visit the Mojave Desert landmark for outdoor activities or explore local arts and entertainment spots labeled as "Barstow."
How can Chipotle customers use nearby transportation or travel options?
Customers traveling to or from Chipotle can use nearby travel destinations like Las Vegas or local EV charging at Rivian Adventure Network; also, nearby gas stations include Shell and Chevron for convenience.