Business Details
About
Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.
Details
- DeliveryNot available
- TakeoutAvailable
- Accepts reservationsNot available
- Requires appointmentNot available
Location
Hours
Reviews
4.4
238 reviews
5 stars
182
4 stars
14
3 stars
11
2 stars
7
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly staff, others reported rude interactions and poor service during busy times.
Drink Quality
Many customers enjoyed the coffee and drink options, but several noted issues with drink quality, including watered-down flavors and incorrect orders.
Wait Times
Numerous reviews highlighted long wait times for both drive-thru and mobile orders, with some customers expressing frustration over delays.
Atmosphere
The atmosphere is generally seen as friendly and welcoming, but some customers mentioned disorganization and distractions among staff affecting service.
- JSJesus SanchezDec 26, 20255.0I haven't had the food or went through the convenient drive through, the customer service woman who answered the phone was extremely good! Is what came to mind first. I wasn't planning on making a phone call, despite not getting the outcome I desired, her character changed my mood for the better in the short phone call I had which is always a good thing. I can't remember her name. So thanks for reading because she deserves it! The food and drinks are probably good too I'll amend this after I try some of their frozen drinks.
- JMJoel MolinaDec 20, 20253.0We ordered two iced hazelnut truffle mochas and a peach Rebel. When we received our drinks, they tasted watered down with barely any coffee flavor, which was disappointing—especially since this isn’t our first time ordering these drinks. When placing our order, the employee seemed uninterested and had an unwelcoming attitude. After ordering, we waited about 20–30 minutes while two employees were taking orders but mostly talking and standing around at someone’s car window. When we finally received our drinks, they were handed to us with no greeting or explanation, which left us confused and frustrated. This is our third time giving this location a chance, but the service and drink quality continue to disappoint. We usually go to the Palmdale location, where the service is quick and the staff is friendly and welcoming. Unfortunately, that experience does not compare to this location.
- DVDavid ValdezDec 4, 20255.0Outstanding place there drinks are delicious and good places and great workers.
- GGGloriaDec 3, 20255.0Great customer service and the young lady with short hair was awesome. Our drinks were made fast and were delicious
- SRSandy RomanDec 3, 20251.0Tropical Lemonade. I usually order No Ice at other Locations. Never have I ever received something like this. This is what I received from Baldwin Park Location. Super Sad and DISAPPOINTED.
Frequently Asked Questions About Dutch Bros Coffee
What sugar-free flavors do you offer?
Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.
What drinks are caffeine-free?
We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!
What flavors do you offer?
Flavors offered at most locations include almond (orgeat), banana, blackberry, blue raspberry, cane sugar syrup, chocolate macadamia nut, cinnamon, coconut, creme de menthe, cupcake, hazelnut, Irish cream, kiwi, lime, orange, passionfruit, peach, pomegranate, red raspberry, ruby red grapefruit, salted caramel, strawberry, vanilla, watermelon, pineapple, white chocolate, chocolate and caramel.
Do I get a free drink on my birthday?
We’d love to celebrate your birthday with you! Download the Dutch Bros™ app to receive a free drink reward on your birthday! If you don’t have the app, let your broista know!
Where can I find Dutch Bros stickers?
We offer a free sticker, while supplies last, with every drink purchased on the first Wednesday of every month at all of our shops!
What is the difference between a shake and a freeze?
A Dutch Shake is our take on a classic shake. A Dutch Freeze® is a blended coffee drink!
What forms of payments do you accept?
We accept cash, all major credit cards and Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal! Be sure to check with your local shop to see if they accept personal checks!
What kids drinks do you offer?
Kiddos love our Not-so-Hots®, Sparkling Sodas, Dutch Shakes and Smoothies!
What's the age requirement to work at a Dutch Bros?
Company-wide, our minimum age requirement is 16; however, each location is locally operated and some areas may have additional age requirements in place. We encourage you to check in with the broistas at your local stand for more information!
What are your hours?
Our business hours vary by location. For more information, please visit the Dutch Bros location page on our website.
What's the phone number for my local Dutch Bros shop?
Our shops don’t have phones—we'd rather speak with you face-to-face at the window!
Do you deliver?
While third-party businesses may offer delivery, Dutch Bros itself doesn't. We believe you'll get the highest quality drink and best experience when you swing by one of our locations!
Where can I buy gift cards?
Gift cards are available at any of our locations, as well as on our website!
Can I just show my ID for a free birthday drink?
Our birthday drinks are now part of the rewards on our app! Download the app to get the free drink- we can’t wait to celebrate with you!
Can I purchase Dutchwear apparel?
We’ve decided to focus on what we do best - serving up awesome drinks, creating genuine connections at the window and giving back to our communities! That means we’re stepping away from offering DutchWear to our customers. You’ll still be able to buy coffee and drinkware on our website, which may occasionally offer a few surprises!
Can I buy stickers?
We’re not selling stickers anymore! Stop by your local shop the first Wednesday of every month for a Sticker Drop! You can now also earn App Stickers through the Dutch Bros app! Download to see which stickers are available to you!
Can I print a digital gift card and give it as a gift?
We recommend purchasing our IRL Gift Cards if you want to give something physical!
How do I earn points?
It’s easy! Collect 3 points for each dollar you spend at a shop, and there’s no limit to how many you can earn!
Can I still get points if I forgot my phone?
We hate when that happens! If you ever forget your phone, just give your broista your phone number, and you’ll earn the points. Unfortunately, we won't be able to issue points for past purchases unless you snag a receipt and email it to us.
Can I customize my drink?
Yes, our broistas are always happy to make any drink the way you’d like!
Can I place my drink order over the phone?
We aren’t able to take drink orders over the phone, but we’re excited to serve you! Don’t let our long lines fool you - we'll get your favorite drink to you as quickly as possible!
Can I apply more than once?
You can only apply once to each location! To follow up on an application, please swing by and check in with your local broistas!
Can I still customize my drink through Order Ahead?
We'd love to customize your drink the way you want, so you can definitely make your usual customizations when ordering ahead! If you have a particularly creative order, or enjoy a cold pour, we recommend ordering your drink at the shop so your broista can get it just right.
What types of drinks does Dutch Bros Coffee offer?
Dutch Bros offers a variety of drinks including killer coffees, epic espresso drinks, hot cocoa, shakes, smoothies, sparkling sodas, and lemonades. They also have caffeine-free options and a variety of flavors you can customize.
Are there any sugar-free flavor options at Dutch Bros Coffee?
Yes, sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, Irish cream, peppermint (seasonal), coconut, raspberry, peach, and strawberry.
Does Dutch Bros Coffee offer any rewards or free drinks on birthdays?
Yes, by downloading the Dutch Bros app, you receive a free drink reward on your birthday. You can also let your broista know if you don’t have the app.
What are the business hours for the Dutch Bros Coffee location at 14521 Ramona Blvd, Baldwin Park?
The hours are Monday through Thursday and Sunday from 5:00 AM to 10:00 PM, and Friday and Saturday from 5:00 AM to 11:00 PM.
What payment methods does Dutch Bros Coffee accept?
They accept cash, all major credit cards, Dutch Bros gift cards, Apple Pay, Apple Cash, Samsung Pay, Google Pay, Venmo, and PayPal. Check with your local shop regarding personal checks.
Is there a drive-thru available at Dutch Bros Coffee in Baldwin Park?
Yes, this location features a drive-thru for your convenience.
Can I order Dutch Bros Coffee for pickup or delivery at this location?
This location offers curbside pickup but does not offer delivery services directly through Dutch Bros. Third-party delivery might be available.
Are there any nearby places where I can grab a quick meal after visiting Dutch Bros Coffee?
Yes, Little Caesars Pizza and Domino's Pizza are nearby options where you can enjoy a quick meal after your coffee visit.
What nearby services could be useful if I need banking or financial assistance when visiting Dutch Bros Coffee?
Chase Bank and Chase ATM are nearby financial services you can access conveniently while visiting Dutch Bros Coffee.
Are there any nearby beauty or wellness businesses I can visit close to Dutch Bros Coffee?
Yes, nearby beauty and wellness places include C & L Hair Salon, Adore Beauty Salon, Happy Nails and Hair, Royal Hair Nails and Spa, and Nuga Best USA spa and physical therapy center.