Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Baldwin Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
966 reviews
5 stars
411
4 stars
197
3 stars
109
2 stars
65
1 star
184
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported long wait times due to insufficient staffing, particularly during peak hours.
Cleanliness Concerns
Multiple reviews highlighted unsanitary conditions, including dirty facilities and cross-contamination of food.
Food Quality
There were numerous complaints about food quality, including burnt items, small portions, and lack of freshness.
Customer Service
Many customers experienced poor service, including rude staff and lack of assistance during busy times.
Inventory Problems
Frequent reports of being out of key menu items, leading to customer frustration.
- SDSimone Daniels6 days ago3.0I come to this chipotle all the time but today i encountered a rude employee he’s a black boy very flamboyant with glasses for one He’s sliding my food aggressively and his tone was very unpleasant he’s cussing at the line around customers and throwing people food he wasn’t very nice and I felt like my experience was rushed and usually this chipotle is usually crowded with people and the one day where it’s not crowded I was trying to make my bowl and he kept trying to guess my bowl like can I tell you what I want before you just start adding different items or guessing what I want , I didn’t like his custom service at all throwing people food is not ok.
- SHSimone Roundtree HarrisNov 12, 20251.0Never have an item. Always out of steak.
- DWDtrain WalkerNov 2, 20251.0The young man taking order don't like when you have a voice. I let a couple go before me because I'm looking at the food and it doesn't look to fresh. So I ask when are you putting fresh chicken he said about 10 min I said ok. I waited for that. Because I seen the fresh rice come out . So he start to make my plate I said you not going change your gloves . So he like why. I just shook my head and said these youngsters with a job. So I said you took the people order before ,then you went and touch the register and you grab a credit card. That's why. So the chicken came out , lord that boy made sure he put all that burn pieces in my darn salad bowl. If I wasn't tired I would have walk back up there to address this matter. But didn't want to go there since they already had a attitude with me for correcting them for not having fresh and clean food area. Then I start to read the comments. It seem like you guys use to treating this area any kind of way. Get people in there who likes working with the public. Next, I'm calling the health department to come check this place out.
- RIRoman Enriquez IIOct 27, 20251.0They always have just one person working during the lunch hour while everyone else is on lunch ridiculous and theres always some dude outside opening the door I get it but not the way to try n get money. Do better management!
- BBBrandie BrockmanOct 10, 20251.0Survive is so unprofessional. This location is always at least a twenty minute wait. Security guard behind the counter handling food. Restraunt is always dirty. Foods are always mixed together. Today they had carnitas inside the cheese. Safety food violations all through the restraunt. This seems like an understaffing and unpaid issue. I usually go to chipotle at least once a week to feed my family. Never going back again. Hope they shut this location down.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Baldwin Hills offer?
Chipotle Mexican Grill in Baldwin Hills offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Baldwin Hills?
Chipotle Baldwin Hills is open every day from 10:30 AM to 11:00 PM.
Does Chipotle Baldwin Hills offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order food online from Chipotle Baldwin Hills?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What is the address and location details for Chipotle Baldwin Hills?
Chipotle Baldwin Hills is located at 3939 Crenshaw Blvd, Baldwin Hills, Los Angeles, CA 90008, inside Baldwin Hills Crenshaw Plaza.
Does the Chipotle in Baldwin Hills support any special dietary or food sourcing principles?
Yes, they follow 'Food with Integrity' principles by using only 53 real ingredients sourced from farms with humane and sustainable practices, without artificial colors, flavors, or preservatives.
Are there any nearby dining options close to Chipotle Baldwin Hills?
Nearby dining options include Subway for sandwiches, Yogurtland Los Angeles for frozen yoghurt, Buffalo Wild Wings for wings and sports bar atmosphere, Jerry's Flying Fox for Mexican food and bar services, and Tammy’s Tasty Tacos for fast Mexican food.
What nearby shopping or service locations can I visit around Chipotle Baldwin Hills?
Nearby places include Baldwin Villa Plaza shopping center, Albertsons grocery store and pharmacy, Bank of America and its ATM, KeyMe Locksmiths, and Sunglass Hut at Macy's for eyewear.
Are there any entertainment or cultural spots near Chipotle Baldwin Hills?
Yes, customers can visit The Museum of African American Art in Los Angeles nearby for cultural enrichment or listen to Kjlh Radio, a local radio station associated with arts and entertainment.
How does the proximity of nearby financial and community services benefit Chipotle guests?
Guests can conveniently access financial services like Bank of America and Western Union nearby, as well as community organizations like Oasis church and social services, making it a convenient dining spot during errands.