Chipotle Baldwin Hills is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers frequently reported that the location often runs out of key menu items, including meats and sides, leading to disappointment.
Service Speed
Many reviews highlighted long wait times due to understaffing, with customers experiencing delays during busy hours.
Cleanliness Issues
Numerous customers noted unsanitary conditions, including dirty dining areas and cross-contamination of food.
Staff Attitude
Several reviews mentioned unprofessional behavior and poor customer service from staff, contributing to a negative dining experience.
Portion Sizes
Customers expressed dissatisfaction with small portion sizes and inconsistency in food servings.
KS
kamery shaw
Dec 30, 2025
1.0
Dont come here! Always have technical issues, always run out of food and don't have anymore inventory, and very slow! too much talking and standing around in there
MW
Mark Warner
Dec 24, 2025
3.0
I don't understand how this unit constantly fails to be ready for the lunch rush. They should everything cooked and the line fully stocked but they never do.
By 12pm they have only been open for an hour and a half so they aren't getting rushed early.
Be prepared to be disappointed if you are looking forward to something special or limited, like the honey chipotle chicken.
DG
D Gupta
Dec 22, 2025
1.0
Don't place online order to pick up here. They skim on food. Barely any chicken in my burrito bowl. I've filed a complain with the company. This location is untrustworthy. Its sad.
GW
Grekia Wallace
Dec 15, 2025
1.0
This location needs to be shut down or get new management those workers are lazy & all they do is talk at work. Not only that if you guys are out of something PUT A SIGN UP I waited 25mins just for them to tell me they have no steak the moment I started ordering GET IT TOGETHER‼️‼️ the owner of this location needs to start fresh
RH
rosemarie howard
Dec 7, 2025
1.0
I was always given bad reviews on this particular Chipotle my 2nd time again displeased… A gentlemen was cutting fresh chicken chopped the chicken in the container was hardly any and dry so the young man that took my order said fresh chicken.. when he went to get it the chopper said it would be 10 minutes now mind you all meats empty except containers were empty accept vegan.. This particular Chipotle the preparations are Never on point…never so I guess everyone was right the only good thing was the gentleman making the burrito who apologized!
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Baldwin Hills offer?
Chipotle Mexican Grill in Baldwin Hills offers customizable Mexican fast-casual dishes such as burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the operating hours for Chipotle Mexican Grill in Baldwin Hills?
Chipotle Baldwin Hills is open every day from 10:30 AM to 11:00 PM.
Does Chipotle Baldwin Hills offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order food online from Chipotle Baldwin Hills?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available on the App Store.
What is the address and location details for Chipotle Baldwin Hills?
Chipotle Baldwin Hills is located at 3939 Crenshaw Blvd, Baldwin Hills, Los Angeles, CA 90008, inside Baldwin Hills Crenshaw Plaza.
Does the Chipotle in Baldwin Hills support any special dietary or food sourcing principles?
Yes, they follow 'Food with Integrity' principles by using only 53 real ingredients sourced from farms with humane and sustainable practices, without artificial colors, flavors, or preservatives.
Are there any nearby dining options close to Chipotle Baldwin Hills?
Nearby dining options include Subway for sandwiches, Yogurtland Los Angeles for frozen yoghurt, Buffalo Wild Wings for wings and sports bar atmosphere, Jerry's Flying Fox for Mexican food and bar services, and Tammy’s Tasty Tacos for fast Mexican food.
What nearby shopping or service locations can I visit around Chipotle Baldwin Hills?
Nearby places include Baldwin Villa Plaza shopping center, Albertsons grocery store and pharmacy, Bank of America and its ATM, KeyMe Locksmiths, and Sunglass Hut at Macy's for eyewear.
Are there any entertainment or cultural spots near Chipotle Baldwin Hills?
Yes, customers can visit The Museum of African American Art in Los Angeles nearby for cultural enrichment or listen to Kjlh Radio, a local radio station associated with arts and entertainment.
How does the proximity of nearby financial and community services benefit Chipotle guests?
Guests can conveniently access financial services like Bank of America and Western Union nearby, as well as community organizations like Oasis church and social services, making it a convenient dining spot during errands.