At Sugar Twist Bakery, we're all about bringing people together. It started in 2011, when three siblings opened our doors with the dream of bringing their community delicious creations and a place to enjoy them. We've got two locations in our beloved city and more ways than ever to celebrate life with something sweet. From our one-of-a-kind donuts (bacon maple, anyone?) to our colorful cakes to our morning pick-me-up pastries, grownups and kids alike can satisfy their sweet tooth. Join us as we share our creations with our neighbors -- we can't wait to welcome you to our family, too.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.