When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Bakersfield Coffee Road. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, soggy, or improperly cooked wings and fries.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty floors and sticky surfaces.
Customer Experience
While some customers praised individual staff members for excellent service, many expressed frustration with overall management and staff behavior.
MM
Mika
Dec 24, 2025
4.0
Frying the chicken crispy should be standard 😋
MM
Michael Monterroza
Nov 29, 2025
1.0
They don’t even answer the phones so you have literally no way to contact the store for any problems!!!
SS
Sara
Nov 15, 2025
1.0
The food was cold upon pickup. Missing two orders. The sandwich was dunked in sauce and not edible. And then they won’t even answer the phone. Paying $130 for food for the service to be like this is ridiculous.
PH
Paola Hernandez
Nov 13, 2025
2.0
Do you want pretty good wings (sometimes) and bad service? Look no further. The wings are pretty decent, if you go on a good day. But the service is absolutely terrible. I have gone to all the Bakersfield locations and it seems that that is the work culture.
Do you want to call your order in? Want to call to make a complaint? Want to call to ask a question? Forget it. They never pick up or it goes to voicemail but the mailbox is full.
It seems that over the years the quality of the food and the service just keeps getting worse. According to google, Clinton and DeAnna Lewis are the owners of multiple Wingstop locations in Bakersfield, I highly suggest that they pay a visit to their own locations to get a taste of their lack of management.
If anyone here knows of any really good wings with good customer service, drop your recommendations below!
RT
Rommel Torres
Nov 1, 2025
5.0
This Wingstop location is getting better with the food, service and atmosphere!
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What are the operating hours of Wingstop Bakersfield Coffee Road?
Wingstop Bakersfield Coffee Road is open daily from 10:30 AM to midnight.
Does Wingstop Bakersfield Coffee Road offer delivery and pickup services?
Yes, they offer in-store pickup, delivery (including same-day and no-contact delivery).
Can I place an online order for Wingstop Bakersfield Coffee Road?
Yes, you can order online for carryout and delivery via their menu link: https://www.wingstop.com/location/wingstop-1077-bakersfield-ca-93308/menu
What payment options are accepted at Wingstop Bakersfield Coffee Road?
They accept American Express, Discover, MasterCard, and Visa cards.
Are there drive-through services available at Wingstop Bakersfield Coffee Road?
No, drive-through services are currently not available at this location.
What kind of food does Wingstop Bakersfield Coffee Road specialize in?
They specialize in classic and boneless chicken wings, tenders, with over 11 iconic flavors, plus sides like seasoned fries and Cajun Fried Corn.
Is there a mobile app to order from Wingstop Bakersfield Coffee Road?
Yes, you can use the Wingstop app available on Apple App Store and Google Play Store to place orders.
Which nearby restaurants could I visit before or after dining at Wingstop?
Nearby restaurants include Chipotle Mexican Grill, Flame and Skewers Mediterranean Restaurant, Ten Gu Ramen, and Carl's Jr., offering options from Mexican to Mediterranean and Japanese cuisine.
Are there convenient nearby places for banking or ATMs near Wingstop Bakersfield Coffee Road?
Yes, nearby financial services include U.S. Bank, U.S. Bank ATM, and Bank of America for your banking needs.
What nearby stores or shops can customers visit around Wingstop Bakersfield Coffee Road?
Customers can visit places like Menchie's Frozen Yogurt, Fabrie Jewelers, Supercuts salon, and Bakersfield Skateboard Company for dessert, shopping, and personal care.