Wingstop

3.6
467 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Bakersfield Coffee Road. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
4580 Coffee Rd, Bakersfield, CA
93308, United States

Hours

Reviews

3.6
467 reviews
5 stars
207
4 stars
86
3 stars
41
2 stars
28
1 star
105

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, incorrect orders, and unresponsive staff.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, soggy, or improperly cooked wings and fries.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty floors and sticky surfaces.

Customer Experience

While some customers praised individual staff members for excellent service, many expressed frustration with overall management and staff behavior.
  • MM
    Mika
    Dec 24, 2025
    4.0
    Frying the chicken crispy should be standard 😋
  • MM
    Michael Monterroza
    Nov 29, 2025
    1.0
    They don’t even answer the phones so you have literally no way to contact the store for any problems!!!
  • SS
    Sara
    Nov 15, 2025
    1.0
    The food was cold upon pickup. Missing two orders. The sandwich was dunked in sauce and not edible. And then they won’t even answer the phone. Paying $130 for food for the service to be like this is ridiculous.
  • PH
    Paola Hernandez
    Nov 13, 2025
    2.0
    Do you want pretty good wings (sometimes) and bad service? Look no further. The wings are pretty decent, if you go on a good day. But the service is absolutely terrible. I have gone to all the Bakersfield locations and it seems that that is the work culture. Do you want to call your order in? Want to call to make a complaint? Want to call to ask a question? Forget it. They never pick up or it goes to voicemail but the mailbox is full. It seems that over the years the quality of the food and the service just keeps getting worse. According to google, Clinton and DeAnna Lewis are the owners of multiple Wingstop locations in Bakersfield, I highly suggest that they pay a visit to their own locations to get a taste of their lack of management. If anyone here knows of any really good wings with good customer service, drop your recommendations below!
  • RT
    Rommel Torres
    Nov 1, 2025
    5.0
    This Wingstop location is getting better with the food, service and atmosphere!

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.