Service Issues
Numerous customers reported slow service, incorrect orders, and rude staff, leading to a negative dining experience.
Food Quality
Many reviews highlighted concerns about cold food, poor preparation, and lack of proper ingredients, with some items tasting stale or expired.
Kiosk Ordering
Customers expressed frustration with the mandatory use of kiosks for ordering, citing issues with functionality and a preference for human interaction.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for excellent service and enjoyed the food when it was prepared correctly.