Service Issues
Many customers reported poor service, including incorrect orders, rude staff, and long wait times.
Food Quality
Several reviews mentioned cold food, stale items, and insufficient portions, particularly regarding meat in tacos.
Kiosk Experience
Customers expressed frustration with the mandatory use of kiosks for ordering, citing technical issues and a lack of personal interaction.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service, highlighting specific staff members for their excellent service.
Cleanliness
There were mixed reviews on cleanliness, with some customers noting a clean environment while others reported unsanitary conditions.