Superior Grocers

4.3
1097 reviews

About

Grocery StoreSuperior Grocers
For questions or concerns regarding our stores, please head over to our website. Our Customer Care Team will reach out to you as soon as possible.

Location

Superior Grocers
1115 Union Ave, Bakersfield, CA
93304, United States

Hours

Reviews

4.3
1,097 reviews
5 stars
685
4 stars
225
3 stars
99
2 stars
26
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some employees praised for their helpfulness while others received complaints for rudeness.

Cleanliness

The store is generally reported as clean, though there are occasional complaints about cleanliness in specific departments.

Pricing

Prices are perceived as high by some customers, but many appreciate the good deals on produce and meat.

Product Variety

Customers appreciate the wide variety of Hispanic and American food options available.

Accessibility Issues

Concerns about accessibility due to long lines and insufficient staff during busy times.
  • LG
    LEAH GIBBS
    Dec 10, 2025
    1.0
    THE STORES ONLINE INVENTORY OFTEN DOESN'T EQUATE WHAT THEY ACTUALLY HAVE. I WOKE UP THINKING. I WILL SIMPLY CALL TO INQUIRE ABOUT SOMETHING SPECIFIC THEN PLACE THE ORDER. WHEN I TELL YOU I CALLED ONCE BEFORE THE STORES OPENING. DIDN'T KNOW THEIR OPENING TIME. QUITE A FEW STORES ARE OPEN, ABOUT 7 AM. SINCE THEY HAVE BEEN OPEN I HAVE CALLED A GOOD 6× WHEN I TELL YOU.I AM DONE TRYNA GET A HOLD OF THESE PEOPLE. smh STEP BY STEP. I DON'T UNDERSTAND HOW NO ONE CAN BE THERE TO ANSWER. STUFF LIKE THIS COST COMPANIES MONEY! BUT WHATEVER 🙄
  • ZC
    Zaudit Chavez
    Nov 23, 2025
    5.0
    Me parece excelente opción si lo que buscan es tener una experiencia muy buena y de recuerdos de sabores típicos Mexicanos, les recomiendo mucho si lo que quieren es tortillas llevar la masa y hacerlas a mano definitivamente es lo mejor 👌.
  • BB
    Barber bizari
    Oct 29, 2025
    1.0
    Can't believe I walked in tears there security was being rude and I feel racist so are other employees there They pretend not to understand English as an excuse not to give you proper service today I was told I had to leave the store because I wanted to use there restroom I had a very embarrassing menstrual cycle accident and want to change my pants Security said no and kick me out like I was trash I walked with my head down crying yes they have fresh meat yes they have fresh vegetables I understand how they have to watch out for drug addicts homeless people going in a store and taking things but I don't understand how they treat people of color as if they were drug addicts that have stolen from them only you can see how they look at you when you come into their store how irritated they are that you're shopping and doesn't matter how much money you're going to spend they have no appreciation for a customer are colored no smiles no help just a look like hurry up and buy and get out and it is not all the employees but the majority
  • TS
    Tung Saab
    Oct 28, 2025
    5.0
    good
  • CG
    Connie Garcia
    Oct 18, 2025
    5.0
    Pleasantly surprised great produce and the food they make on site is delicious

Frequently Asked Questions About Superior Grocers

Does Superior Grocers offer hours for the vulnerable/elderly in Christmas & New Years day?

Yes, we have hours from 7am to 8am for the vulnerable/elderly in Christmas & New Years day

What are the regular operating hours for Superior Grocers at 1115 Union Ave, Bakersfield?

Superior Grocers is open daily from 7:00 AM to 10:00 PM.