McDonald's

3.7
2223 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
11 S Chester Ave, Bakersfield, CA
93304, United States

Hours

Reviews

3.7
2,223 reviews
5 stars
909
4 stars
459
3 stars
372
2 stars
162
1 star
321

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Customer service experiences varied widely, with some praising friendly staff while others noted rudeness and poor management.

Food Temperature

Several reviews mentioned receiving cold food items, indicating a lack of attention to food quality.

Wait Times

Customers frequently complained about long wait times, especially in the drive-thru, and issues with the drive-thru system.

Pricing Concerns

There were multiple mentions of rising prices, leading to dissatisfaction among customers.
  • MM
    Miles
    3 days ago
    5.0
    One of the best McDonald's in Bakersfield. I've always had an outstanding experience. I very rarely have anything to complain about from this location.
  • NJ
    Nicholas James
    Jan 2, 2026
    1.0
    I ordered 2 apple pies and they were extremely cold as if they had them sitting out for hours. I went to ask the manager if they would eat cold apple pies and i was told “yes ive eaten them before” instead of fixing the situation at hand which is very rude. Ive experienced this multiple times at this location but not all the time. As a manager they shouldnt be letting cold items out at all.
  • LM
    Lydia Murillo
    Jan 2, 2026
    1.0
    I ordered chicken nuggets and they were cold I called them and they said to take them back to remake no body has time to take back the food after a long day of work ordering fast food is supposed to quick I paid good money and didn't get my moneys wortj
  • PS
    Phantom Schweitzer
    Jan 1, 2026
    2.0
    Says open 24/7 I went in at 6 at 2 different locations and both were closed
  • BB
    Branmuddin BC
    Dec 5, 2025
    2.0
    The line today was impacted due to The Grinch Meal release. It was about 10 minutes before we ordered and an additional 10 to get our food. I was disappointed that the two Grinch meals we ordered did not come with the dill seasoning we were very excited for, Not to mention both pairs of socks were blue. Which was unexpected since the promotion has 4 colors. Given that it was $15 (more than your usual meal) and the reciept has the seasoning listed. I expected better.

Frequently Asked Questions About McDonald's

What are the regular dining hours for McDonald's at 11 S Chester Ave in Bakersfield?

McDonald's is open for dining from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.

When is the drive-through service available at this McDonald's location?

The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.