Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported issues with order accuracy and staff rudeness, particularly in the drive-thru and during busy times.
Food Temperature
Several reviews mentioned receiving cold or improperly prepared food items, leading to dissatisfaction.
Staff Friendliness
While some customers praised the friendliness of certain staff members, others noted a lack of attentiveness and poor customer service.
Wait Times
Many customers expressed frustration with long wait times, especially when orders were incorrect or when they were asked to park instead of receiving their food at the drive-thru.
Cleanliness
A few reviews highlighted the cleanliness of the restaurant, but this was not a consistent theme across all feedback.
SJ
Samlex JM
Feb 12, 2026
3.0
It’s a good place, but several times they haven’t given me my complete order. Now, every time I order, I have to double-check that everything is correct before I leave.
KL
Kayne Luna
Feb 9, 2026
1.0
Rude service. Customer satisfaction is not guaranteed here. Had an issue with a mobile order and the manager did not want to resolve it at all. Not even an apology.
FC
Ferrr1 Cerillito
Jan 28, 2026
5.0
Everything was as expected. Quick fasf friendly and professional staff.
DD
David
Jan 18, 2026
4.0
Usually staff is really nice but they're usually really busy and sometimes it feels like they don't really care about helping you. I say that because I was waiting for my order once for a long time and the staff saw me there and didn't bother to ask what my order was or anything so I had to ask someone about it and so they came back with it like 10 minutes later and it wasn't even made right. I've worked at fast food before and I know everywhere it's different but I know for sure if you see a customer standing there you at least ask them if they've been helped cuz you know you don't want them there. I can understand not being able to do that when it's really busy so you might not notice someone just standing there but it was surprising not busy that day (or at least when I was there). There have also been multiple times when I place an order online and use my points and I don't receive the items I got with my points and I never get them back. The only reason I keep going back to this place is because it's so close to where I work.
MM
Miles
Jan 9, 2026
5.0
One of the best McDonald's in Bakersfield. I've always had an outstanding experience. I very rarely have anything to complain about from this location.
What are the regular dining hours for McDonald's at 11 S Chester Ave in Bakersfield?
McDonald's is open for dining from 6:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 11:00 PM on Friday and Saturday.
When is the drive-through service available at this McDonald's location?
The drive-through is open from 5:00 AM to midnight Sunday through Thursday, and until 1:00 AM on Friday and Saturday.
Can I order delivery from this McDonald's and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 11:50 PM on weekdays and Sunday, extending to 12:50 AM on Friday and Saturday.
What types of payment does this McDonald's accept?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Which services does McDonald's at this location provide?
The location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Is there a mobile app to place orders for McDonald's near me?
Yes, you can order using the McDonald's App available on both the Apple App Store and Google Play Store.
Where is McDonald's located in Bakersfield?
McDonald's is located at 11 S Chester Ave, Bakersfield, CA 93304, USA.
What nearby coffee shops can I visit before or after McDonald's?
Nearby coffee shops include Dutch Bros Coffee and Rainbow Donuts, which also serve coffee and treats.
Are there other fast food options near McDonald's at 11 S Chester Ave?
Yes, nearby fast food options include Andres Drive Inn, El Tapatio Tortas Ahogadas, Panda Express, and Subway.
What automotive services are available near McDonald's at this location?
Close to McDonald's, you can find AutoZone for automotive parts and repairs, Alex Auto Repair for professional services, and Squeeky's Car Wash for car washing and detailing.
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