Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, particularly from management, with reports of rudeness and unprofessional behavior.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of mobile orders.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or old food, and issues with freshness.
Cleanliness
Some customers noted that the establishment was clean, while others reported issues with locked bathrooms and overall cleanliness.
Staff Friendliness
While some reviews praised friendly staff, others reported rude interactions, particularly with certain employees.
EC
Epifanio Ceja
Feb 18, 2026
5.0
Always great
VM
Vahan M
Feb 1, 2026
1.0
Be really careful to ask for ketchup better not even ask for it cuz ure gonna get messed up at the window
GS
Gurmanpreet Singh
Jan 30, 2026
1.0
Too bad staff i just went there but the lady is too rude i cancelled my order
NN
Naomi
Jan 6, 2026
1.0
The manager Evelyn or Evelynly whatever her name This lady is incredibly rude and unprofessional. It's unbelievable how she's treating a paying customer. She's lucky I’ve turned my life around because it could have gotten ugly even in fast food, they pay is higher and they still unappreciated with an attitude.
DS
Diego Sandoval
Dec 2, 2025
5.0
Did a mobile order and some of my food wasn’t in came back with food in hand and receipt was willing to remake my hole order awesome customer service Sandra m