Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unhelpful management.
Order Accuracy
Many customers experienced issues with order accuracy, frequently receiving incorrect items or missing components.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold or old food, as well as complaints about the freshness of items.
Cleanliness
Some customers noted that the establishment was clean and well-maintained, while others reported issues with locked bathrooms and overall cleanliness.
Speed of Service
While some reviews praised fast service, others complained about long wait times and inefficiencies, particularly with mobile orders.
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Naomi
6 days ago
1.0
The manager Evelyn or Evelynly whatever her name This lady is incredibly rude and unprofessional. It's unbelievable how she's treating a paying customer. She's lucky I’ve turned my life around because it could have gotten ugly even in fast food, they pay is higher and they still unappreciated with an attitude.
GV
Gabriel Vera
Dec 6, 2025
5.0
My favorite McDonald's
DS
Diego Sandoval
Dec 2, 2025
5.0
Did a mobile order and some of my food wasn’t in came back with food in hand and receipt was willing to remake my hole order awesome customer service Sandra m
LF
Lost and Found.
Nov 9, 2025
1.0
OMG PLEASE have a talk to your staff!!!!!! 20 min waiting on breakfast, waited in the spot and I had to get off to see what is happening. My food and drinks were just sitting there. This isn’t ok and it’s a nasty pattern here. Get it together or start hiring people that actually want to work! Oh and they didn’t even care to read what condiments we ordered. No condiments, utensils. Coffee was butt too
AG
Alexis Gibson
Oct 20, 2025
2.0
EVERYTIME I GET DOORDASH THEY FORGET SOMETHING. Every single time. I JUST ordered 3 orders of the chicken nugget meal, there’s absolutely no sauces. Like the main order was nuggets and no sauces?! cmon.. and I never have an issue when I go in person it’s always when I get it thru DoorDash or Grubhub.. and again EVERY TIME!! So now I’m sitting here carless eating dry nuggets lmao smh I feel like cause they know it’s DoorDash n not the actual person they are just lazy or something.. idk again just everytime I get an order from online something is wrong. Other than that I’ve never had an issue there.