McDonald's

3.3
2253 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
225 N Chester Ave, Bakersfield, CA
93308, United States

Hours

Reviews

3.3
2,253 reviews
5 stars
699
4 stars
389
3 stars
467
2 stars
236
1 star
462

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Cleanliness

Many reviews highlighted unsanitary conditions, including dirty tables and floors, as well as issues with the overall cleanliness of the location.

Food Quality

Customers expressed dissatisfaction with food quality, mentioning cold, undercooked, or poorly prepared items.

Staff Attitude

Several reviews noted unprofessional behavior from staff, including rudeness and lack of engagement with customers.

Location Issues

The area surrounding the restaurant was frequently mentioned as problematic, with reports of homeless individuals and safety concerns.
  • PD
    Pardeep Dhanda
    Nov 1, 2025
    1.0
    Very unprofessional employee some time lobby closed 5 pm For small order take minimum 30 minutes all times employee service very bad
  • CC
    California Trail Cyclist
    Nov 1, 2025
    1.0
    Can't really say Im commenting on the food since I could buy any Service? What service? No clients no atmosphere. Is Saturday 11/01/2025 320pm Lobby is close. Just because you're doing business in a shitty area doesn't mean you have to give shitty service. Taking a short break during working ours, figure I get a Frappe, bad idea.
  • LS
    Larenzo Speed
    Oct 24, 2025
    1.0
    Had a bad experience being at this McDonald’s. The floors are nasty, the tables are nasty, the employees don’t talk with you directly and they don’t take their job seriously. Seems like their short staff as well so there isn’t a lot of people that can help but also they just don’t want to. All they do is chat with each-other and ignore the people in the front for 15-20 minutes. Honestly I’d fire all the people and look for new people to work there because they simply are not doing their job right and if you don’t I can see this place getting shut down REAL QUICKLY. It took wayyyy too long for just a single happy meal to get to my table, it took like 20 minutes just for my happy meal to get to me. Overall my experience was a 1 out of 10. Will NOT be coming back here again.
  • LP
    La posolera
    Oct 19, 2025
    1.0
    Worst McDonald's ever , their outside menu doesn't work . Got my receipt barely visible and couldn't even see my order . Homeless all around , some front doors were not even open . I ordered a big Mac meal which I think was sitting there due to how the lettuce was looking and the fries were hard. I know it's busy at times but damn we all are paying customers.
  • JJ
    Jotgill30
    Oct 18, 2025
    1.0
    The evening shift staff is very un experienced they just ignoring dine in and pickup customers there is around 10 people working inside the store but not doing any work they just laugh and doing dance moves in the kitchen 👎🏼

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 225 N Chester Ave, Bakersfield?

McDonald's is open daily from 6:00 AM to 8:00 PM.

During which hours is the McDonald's drive-thru service available?

The drive-thru is open Monday through Thursday and Sunday from 5:00 AM to 1:00 AM, and Friday and Saturday from 5:00 AM to 2:00 AM.