Brand Certified
McDonald's
3.7(2060 reviews)
Certified by McDonald's • Feb 22, 2026
Business Details
3037 Niles St, Bakersfield, CA
93306, United States
Certified by McDonald's • Feb 22, 2026
(661) 327-7017
Certified by McDonald's • Feb 22, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Feb 22, 2026
About
Certified by McDonald's • Feb 22, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Feb 22, 2026
Hours
Certified by McDonald's • Feb 22, 2026
Reviews
3.7
2,060 reviews
5 stars
908
4 stars
409
3 stars
326
2 stars
127
1 star
290
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unhelpful staff, with many customers expressing dissatisfaction with the service they received.
Order Accuracy
Several customers reported issues with incorrect orders, missing items, and poor handling of online orders.
Food Quality
Feedback indicated inconsistent food quality, with complaints about cold or improperly cooked items, although some customers praised the freshness of certain meals.
Operational Issues
Customers frequently mentioned problems with the drive-thru being closed despite advertised hours, as well as long wait times and broken kiosks.
Cleanliness
Multiple reviews pointed out unsanitary conditions in the restaurant, including dirty tables and floors.
- KTKirk ThompsonFeb 3, 20265.0As a truck driver, I value speed and this place handles it well
- CRCassandra RodriguezJan 29, 20262.0It messed up my app when I was in the Drive-Thru but as soon as I got out drive-thru my app was working, we had to drive around two times the drive-through and nobody comprehend the code in the first place so they sent us to the wrong thing and then we had to go back around to talk to somebody and get the right for the order and they took their sweet time
- TBTim BearJan 25, 20261.0Rude staff, who do not know how to treat paying customers. All I ever went there for is coffee. But since they can't even take a simple order without screwing it up, I don't think I would risk testing their cooking skills.
- CCChris.Jan 19, 20261.0bad customer service, make sure u check ur food before leaving
- MBMark BarrettJan 7, 20265.0Great spot for a quick lunch run. Fast and friendly.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website