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McDonald's

3.8
(2141 reviews)

Business Details

2699 Mount Vernon Ave, Bakersfield, CA
93306, United States
(661) 871-8121
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2699 Mount Vernon Ave, Bakersfield, CA
93306, United States

Hours

Reviews

3.8
2,141 reviews
5 stars
935
4 stars
453
3 stars
360
2 stars
141
1 star
252

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Several customers reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Management Issues

Reviews indicated significant dissatisfaction with management, citing unprofessional behavior and lack of accountability.

Cleanliness

Customers noted that the restaurant was often dirty, with sticky tables and unsanitary conditions reported.

Drive-Thru Experience

Many customers experienced long wait times and issues with the drive-thru service, including being denied orders and poor communication.
  • AA
    Alan
    Jan 23, 2026
    1.0
    All the people who work are extremely rude the walk past you and avoid eye contact so they don't have to help you so when you actually say excuse me they roll their eyes like we're about to ask a stupid question if it weren't for this McDonald's being close to where I live I would not be coming.
  • NO
    Nicholas Ornelas
    Jan 22, 2026
    1.0
    I placed a mobile pickup order before 11:30 PM because the drive-thru hours show online that drive-thru is open until midnight. I get to the drive-thru and it is blocked off with cones. I call the store, but nobody answers the phone. If you close at midnight, why close the drive-thru before 11:30 and why are you still accepting mobile orders?
  • EA
    Esther Anaya
    Jan 9, 2026
    5.0
    Very good customer service and food 😸 johan very nice
  • LL
    Lynda Lynch
    Jan 3, 2026
    5.0
    If you have a McDonald's app you can really save money that way too for you and your family
  • JJ
    Jas
    Jan 2, 2026
    3.0
    The food was fresh, they were out of a lot of the selections with their meals though. Other than that everything was good.

Frequently Asked Questions About McDonald's

What are the regular business hours of McDonald's at 2699 Mount Vernon Ave, Bakersfield?

The McDonald's location at 2699 Mount Vernon Ave, Bakersfield, is open daily from 6:00 AM to 9:00 PM.

What are the drive-thru hours for this McDonald's location?

Drive-thru service is available every day from 5:00 AM to midnight.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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