Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,125 reviews
5 stars
889
4 stars
418
3 stars
382
2 stars
150
1 star
286
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and dismissive behavior from staff, particularly in the drive-thru.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food.
Food Quality
While some customers enjoyed the food, others complained about stale or poorly prepared items.
Cleanliness and Environment
The restaurant was noted for being clean, but issues with homeless individuals in the area were mentioned, affecting the overall atmosphere.
Management Issues
Several reviews indicated a lack of effective management and training for staff, leading to poor customer experiences.
- LVLinda VargasNov 17, 20254.0I only do drive threw...so far only once they took order wrong
- SASofia AvilaNov 5, 20251.0Every time I have gone to the drive thru of this McDonald's something is missing in my order it can be the happy meal toy, my son's juice or milk, it is so disappointing that they add it to the ticket but they do not put it in the order, really a bad service in this location.
- JFJessica FloresNov 4, 20251.0I was just told they are not able to modify your order once you have placed it. they wanted me to cancel the order get back in line and order again insane never going to that location I will submit a report to corporate or who ever
- VJVirginia JacoboOct 25, 20251.0Muy mal servicio 15 mins me dejaron esperando para despues decirme que no podian darme lo que pedi muy mal servicio no vuelvo air al de la Union
- DRDecire RomanOct 5, 20251.0This place has the rudest person in drive thru in the mornings. Older Hispanic women. I stop here for coffee every morning on my way to work and it is the same exact treatment. She rushes you off the speaker. I say good morning she says can I take your order? I ask for a coffee she says ALGO MÁS after every word that comes out of my month. Once you get to the window her face is just not welcoming open windows, no hello , no nothing just your total. I have been holding back on posting. I said to myself maybe she had a bad morning etc, but NO this women is just RUDE, careless and should be in the back somewhere without having to deal with customers. Today was it. Even doe this is the closest on my way to work, I WILL NO LONGER go there. I really hope this does something to maybe retraining on hospitality. Thank you.
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 1812 N Union Ave in Bakersfield?
McDonald's at 1812 N Union Ave, Bakersfield is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 5:00 AM to 11:00 PM.
What delivery services does this McDonald's offer?
This location offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I place an order for delivery or pickup from McDonald's?
You can order using the McDonald's app available on iOS and Android, or through their online delivery link: https://mcdonalds.order.online/business/-5579
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-thru?
Yes, this McDonald's has a drive-thru service available.
Where is McDonald's located in Bakersfield, CA?
It is located at 1812 N Union Ave, Bakersfield, CA 93305, USA.
What nearby dining options are available near McDonald's at 1812 N Union Ave?
Nearby dining options include Los Tacos De Huicho, Casa Munoz, Tacos La Villa Mexican Grill, Sushi Bar Panda Gordo, and La Nueva Movida.
Are there any convenience or gas stations near this McDonald's?
Yes, nearby are Mobil, Exxon & Mobil Stations, and 7-Eleven which offer gas and convenience store services.
How can nearby entertainment venues enhance a visit to McDonald's on N Union Ave?
After your meal at McDonald's, you might enjoy visiting nearby nightlife spots like La Movida Night Club, Club Movement, or La Buena Distribution for dancing and socializing.