Brand Certified
El Pollo Loco
4.1(642 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
4000 Coffee Rd, Bakersfield, CA
93308, United States
Certified by El Pollo Loco • Feb 22, 2026
(661) 213-4245
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/ca/bakersfield/4000-coffee-rd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bakersfield,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
4.1
642 reviews
5 stars
352
4 stars
145
3 stars
49
2 stars
33
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude or unhelpful staff, with several mentioning poor management and lack of proper training.
Food Quality
Feedback on food quality was mixed; while some enjoyed the flavors, others complained about dry chicken, incorrect orders, and old ingredients.
Pricing
Several reviews noted that the prices were considered high for the quality of food received, with some feeling that portions were inadequate.
Cleanliness
There were mentions of unsanitary conditions and old food being served, leading to dissatisfaction among customers.
- JRjosh rogersFeb 1, 20261.0Spent $27 for a Burrito and quesadilla that almost had no meat on it.I tried to take a picture but every time I do it , keep kicking me out of the reviews
- AGAndrew GarciaJan 27, 20261.0Overpriced dry chicken
- DBDarla BrownJan 27, 20265.0I love the tacos al carbon. They have good salsa. The salads are good.
- SCS Marie ColemanJan 9, 20263.0I want to know why does it smell like a sewer inside my second time there
- KWkeith wilsonJan 9, 20264.0Was a decent meal for the price
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in Bakersfield?
El Pollo Loco in Bakersfield is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in Bakersfield?
El Pollo Loco is located at 4000 Coffee Rd, Bakersfield, CA 93308, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Check, Discover, and Visa payments.
Is there a drive-through option available at El Pollo Loco?
Yes, El Pollo Loco provides a drive-through service.
Can I order El Pollo Loco food online?
Yes, you can order El Pollo Loco food online via their order website or app.
How does El Pollo Loco prepare its famous chicken?
El Pollo Loco marinated whole chickens in a special mix of herbs, spices, fruit juices, and garlic, then fire-grills them over an open flame for authentic flavor.
What nearby restaurants can I visit around El Pollo Loco?
Nearby dining options include Juice It Up! (smoothie and juice bar), Captain Crawfish Cajun Seafood, China Bistro, and Love Sushi III for a variety of flavors after your meal.
Are there any health or wellness services near El Pollo Loco?
Yes, Neck And Back Integrative Medicine and Envista Medical are nearby options for chiropractic and wellness services.
What other amenities or services are located near El Pollo Loco?
Nearby amenities include real estate agents like Suzanne Harandi, RE/MAX Golden Empire, banks such as Bank of the Sierra, beauty salons like Indie Dream Salon, and Wine Me Up, a wine bar and liquor store.
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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