Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Bakersfield,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Accepts checksAvailable
- Drive-throughAvailable
Location
Hours
Reviews
4.0
516 reviews
5 stars
284
4 stars
105
3 stars
45
2 stars
24
1 star
58
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers frequently praised the flavorful and fresh chicken, though some reported issues with dry or overcooked chicken.
Service Experience
While many reviews highlighted friendly and helpful staff, there were notable complaints about inconsistent service and incorrect orders.
Cleanliness Issues
Several customers reported unsanitary conditions in the restaurant, including dirty restrooms and dining areas.
Order Accuracy
Multiple reviews mentioned problems with missing items in orders, particularly in the drive-thru.
Atmosphere
The restaurant's atmosphere received mixed feedback, with some noting it was hot and uncomfortable.
- FSFredy Sanchez2 days ago2.0Llego no ay coca . Avise para que pusiera y no lo isieron... tampoco avía hielo.......el burrito lo hicieron como de niño...
- PPPowerOnDec 15, 20254.0I can never go wrong with eating here. Love chicken love El Pollo loco clean restaurant friendly service
- EVEric ValdezDec 3, 20255.0Stopped in at the end of a road trip for some quick, tasty chicken like El Pollo Loco always delivered. They didn’t disappoint me but the great service by Uzziel is what stood out. I was shocked actually. He should be shooting up the management track.
- OTOwenh TijerinoNov 28, 20255.0Tengo 1 año y medio viviendo en Bakersfield y es uno de los mejores pollo loco que e visitado y me dieron un buen servicio me hicieron sentir como en casa . Gracias pollo loco por las buenas y riquísimas comidas que tienes en tu menú 🔥
- OMObujh MonNov 21, 20255.0El Pollo Loco serves flavorful, fire-grilled chicken with fresh sides like rice, beans, and warm tortillas. The food tastes wholesome and satisfying, and portions are generous. Service is usually quick, and prices are reasonable. A reliable spot for fast, tasty Mexican-inspired meals.
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in Bakersfield?
El Pollo Loco in Bakersfield is open daily from 10:00 AM to 10:00 PM.
Does El Pollo Loco offer delivery service?
Yes, El Pollo Loco provides delivery service to customers.
Can I order food from El Pollo Loco online?
Yes, you can order food online through their official ordering website or their mobile app.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, Visa, and checks as payment options.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services for events and gatherings.
Is there a drive-thru available at this El Pollo Loco location?
Yes, this El Pollo Loco location has a drive-thru service for your convenience.
Where is El Pollo Loco located in Bakersfield?
El Pollo Loco is located at 2000 White Ln, Bakersfield, CA 93304.
What nearby restaurants can I visit before or after dining at El Pollo Loco?
Nearby, you can visit Baskin-Robbins for ice cream, Sonic Drive-In for burgers, Round Table Pizza for pizza, or El Puesto Cocina & Lounge for a bar and pub experience.
Are there any nearby banks or financial services near El Pollo Loco?
Yes, Chase Bank and Wells Fargo Bank are located nearby, along with financial services like Coinme and Fred Loya Insurance.
What other stores or services are available near El Pollo Loco?
Nearby you can find Paradise Nutrition health food store, Funky Nails and Spa, U-Haul Neighborhood Dealers for truck rentals, and Kern Ag Supply hardware store.